w w w . d e l l . c o m s u p p o r t . d e l l . c o m
Problem | Possible Solution |
|
|
No sound | 1 Ensure mute is not turned on. Pressing the Mute |
| button on the remote control turns the mute function |
| on and off. |
| 2 If only certain TV channels do not have sound, verify |
| that the proper source is selected in the Input Select |
| menu.(For more information, see "Input Select Menu" |
| on page 30). |
| 3 Verify that the audio cables are firmly connected to |
| both the audio input connectors on your TV and audio |
| output connectors on your devices. Ensure that the |
| cable colors match the connectors colors. |
| 4 Also, ensure that the audio cables are connected to |
| the same row as the video cables. See "About Your TV" |
| on page 5 for the location of the connectors. |
| 5 Reconnect the device using the same type of |
| connector. For example, if you are using the composite |
| connector on the bottom, try connecting the device |
| to the composite connector on the side of the TV. |
| See "About Your TV" on page 5 for the location |
| of the connectors. |
| After you connect the device, change the input source |
| in the OSD. See "Input Select Menu" on page 30 for |
| more information. |
| 6 Connect the device using a different connector. |
| For example, if you are experiencing the problem |
| using a composite connector, try using the |
| component connector. |
| NOTE: To connect to a different connector, you need the |
| appropriate cables for that connector. See your device |
| documentation for a list of supported connections. |
| After you connect the device, change the input source |
| in the OSD. See "Input Select Menu" on page 30 for |
| more information. |
| 7 Test the device on a different TV. |
| NOTE: If you are using PIP/POP/PBP, ensure the proper |
| Audio Source is selected. Press Menu on your remote |
| control, and select PIP/POP/PBP. |
Double image or no image with DVD | Turn off the progressive scan on the DVD player. Your |
| Dell™ TV offers |
| better quality than the deinterlacer on your DVD player. |
| For more information about progressive scan on your |
| DVD player, see the documentation for your DVD |
| player |
40
