9. Carefully remove any jammed paper from beneath the ADF.
10. Close the ADF.
11. Reload your originals.
Caution: Do not load the ADF beyond its capacity for your paper size. Also make sure your originals
are not bent, folded, or curled and do not have tape, staples, or other materials that could obstruct the
feeder.
12. Follow the prompts on the LCD screen to clear any error messages. If you still see a paper jam
message, check the other paper jam solutions.
Parent topic: Solving Paper Problems
Related references
Paper Jam Problems Inside the Product
Paper Jam Problems in the Paper Cassette
Paper Jam Problems in the Auto Duplexer or Rear Cover
Paper Ejection Problems
If you have problems with paper ejecting properly, try these solutions:
• If paper does not eject fully, you may have set the wrong paper size. Cancel printing to eject the paper.
Select the correct paper size when you reprint.
• If paper is wrinkled when it ejects, it may be damp or too thin. Load new paper and be sure to select
the correct paper type setting when you reprint.
Parent topic: Solving Paper Problems
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