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Epson Y16499100301 Troubleshooting, The Computer Fails to Start Up, Error Messages, Troubleshooting

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Appendix B

Troubleshooting

You should not encounter any serious difficulties as you set up and use your Equity LT. But if anything out of the ordinary happens, read this appendix. Usually, such a situation requires nothing more than adjusting a cable connection, repeating a software procedure, or resetting the computer.

You can use the suggestions here to solve most problems you may encounter. If you suspect there is a problem with some part of your hardware, try running some or all of the system diagnostics, described in Appendix D. If you cannot resolve the problem, consult an Epson dealer about servicing the computer.

WARNING

If you need to turn off the computer for any reason, always wait at least five seconds before you turn it back on. You can damage the Equity LT if you turn it off and on rapidly.

Error Messages

If the screen displays an error message during the power-on diagnostics, see Appendix C. If the screen displays an error message while you are running system diagnostics, described in Appendix D, check the error message table at the end of that appendix for the cause. Then give the information to your Epson dealer.

The Computer Fails to Start Up

If the computer does not start up when you turn on the power switch, follow these steps to find a solution:

1.Check to see if the power light above the keyboard is on. If it is not, remove any diskettes and then turn off the power. Wait five seconds, then turn the power back on.

Troubleshooting

Contents

Page IMPORTANT SAFETY INSTRUCTIONS Page Page IMPORTANT NOTICE DISCLAIMER OF WARRANTY COPYRIGHT NOTICE TRADEMARKS User’s Guide FCC COMPLIANCE STATEMENT FOR AMERICAN USERS Note: WARNING This Page Contents Introduction 1 Setting Up Your System 2 Preparing a Hard Disk for Use 3 Using the Equity LT 4 Using MS-DOSWith the Equity LT A Options and Maintenance D Performing System Diagnostics Equity LT Specifications Tables Introduction How to Use This Manual Page Setting Up Your System 1 Unpacking 2 Connecting the Screen Page Page Connecting the AC Adapter Charging the Battery Connecting a Printer Parallel interface Note Serial interface Setting Up Your System Setting the DIP Switches Keyboard DIP switches Table Keyboard Switch 1, LCD reverse or normal LCD Switches 2 and 3, LCD Back panel DIP switches DIP Switch 1, use of parallel 7 Turning On the Computer Turning on the power Adjusting screen contrast and brightness Setting Loading MS-DOS Page 9 Copying System Diskettes Copying with one diskette drive Page Running the Setup Program Setting the real-timeclock Changing the backlight period Changing the serial port (RS-232C)settings Page 300 bps 600 bps 2400 bps 4800 bps 38400 bps Leaving the Setup program Preparing a Hard Disk for Use Creating the MS-DOSPartition Formatting the MS-DOSPartition Page Copying the Reference Files to the Hard Disk Booting From the Hard Disk Drive Assignments Hard Disk Power Switch Using the Equity LT Using the AC Adapter Page LED Indicators Opening and Closing the Screen Using the Handle Selecting Execution Speed Resetting the Computer Caring for the Backlit Screen Special Keys on the Equity LT Keyboard Table 3-1.Special keys The Equity LT Character Set Using Disks and Disk Drives the Choosing diskettes for the Equity LT Caring for disks and disk drives Inserting and removing diskettes Write-protectingdiskettes Using a single diskette drive Turning Off the Computer Using MS-DOSWith the Equity LT Starting and Exiting MS-DOS Entering MS-DOSCommands Storing Data Changing the Default Drive Formatting Diskettes Formatting with one diskette drive Copying Data Copying with two 3 $ -inchdiskette drives Copying with one 3 f -inchdiskette drive the Page Copying with one 5 f -inchdiskette drive Using the COPY command wildcard Creating and Using Subdirectories Creating subdirectories Changing directories Using pathnames Starting an Application Program MS-DOSCommands and the Equity LT Using the backlit screen with memory resident programs Options and Maintenance Connecting a Color Monitor Replacing the Backlit Screen Element A-3 A-4 Options A-5 A-6 A-7 A-8 Turning Off the Hard Disk Turning off the hard disk first Turning off the hard disk later A-9 A-10 A-11 Troubleshooting Error Messages The Computer Fails to Start Up The LCD Screen is Blank The Monitor Screen is Blank The Computer Does Not Respond Low Battery Problems Diskette Problems Hard Disk Problems Software Problems Printer Problems Power-onDiagnostics System Device Check Clock and CMOS RAM Check RAM Check Keyboard Controller and Keyboard Check Floppy Disk Drive Seek Check Hard Disk Controller and Hard Disk Check Performing System Diagnostics Starting System Diagnostics Selecting a Test Resuming From an Error System Board Check Memory Check Keyboard Check Video Adapter and Display Check Video adapter check Attribute check Character set check 40-columncharacter set check 320 x 200 graphics mode check D-9 640 x 200 graphics mode check D-10 Screen paging check D-11 Color video check Sync check Run all above checks D-12 Floppy Disk Drives and Controller Check Starting the floppy disk drive check D-14 Sequential seek check Random seek check Write, read check D-15 Speed check D-16 Parallel Port (Printer Interface) Check Serial Port (RS-232C)Check Page Alternate Serial Port Check Dot-matrixPrinter Check Hard Disk Drive and Controller Check Write, read check Error detection and correction check Read, verify check D-22 Performing System Diagnostics Exiting System Diagnostics Error Codes and Messages D-25 Equity LT Specifications CPU and Memory Controllers Interfaces Power Supply Mass Storage Keyboard Environmental Requirements Characteristics Power Requirements Options Glossary Byte Character CMOS Code Command Data Data diskette Data length Default Delimiter Disk drive Diskette DOS Double-density Extension GW-BASIC Hard disk Hardware Hexadecimal Input/output (I/O) port Megabyte (MB) Memory Microprocessor Modem Monitor Parity Partition Peripheral Port Power-ondiagnostics Reset ROM Root directory RS-232C Sector Subdirectory Switch System diagnostics System diskette Target diskette Index Copying Page Page Page Page 10 Steps to Setting Up the Equity LT Page Reader Comment Card MS-DOS3.3 Reference Manual