GETTING ASSISTANCE
Omnipoint Customer Care is always available to serve you – 24 hours a day, seven days a week.
Here’s our number again:
handset, all you have to do is dial 
.
All calls to Omnipoint Customer Care are made at no charge to your account.
Customer Care can help you with many things:
>Providing information on Omnipoint feature packages, pricing, and special Omnipoint features.
>Making changes in your Omnipoint feature package.
>Answering questions about your Omnipoint Monthly Statement.
>Giving assistance if your handset is lost or stolen.
>Finding an Authorized Service Center for your handset, battery, or battery charger.
Other numbers you can call:
>In an emergency, enter 
and press 
.
>For local directory assistance, enter 
and press
. After receiving the number, stay on the line to be connected to that number. Applicable usage charges apply.
>For directory assistance in another area, enter 
, the Area
Code, and 
. After receiving the number, stay on the line to be connected to that number. Applicable usage charges apply.
>To charge a call to your credit card, enter 
and press
TALK – or enter 
plus the number you are calling and press TALK.
Other Ways To Contact Omnipoint:
To send a fax to Omnipoint, dial:
To visit the Omnipoint site on the Internet, our address is: http://www.omnipoint.com
You can also write to us at:
OMNIPOINT
Customer Care Center
P.O. Box 21990
Lehigh Valley, PA 18002-1990
51 | 52 |
