Escient DVDM-100 user manual Testing a Dialup Connection

Models: DVDM-100

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Testing a Dialup Connection

An external Hayes compatible serial modem is required.

An analog phone line is required. Multiplexed digital phone lines are not supported.

An existing Internet Service Provider (ISP) account is also required – or you can sign up for a new AOL account by following the on-screen instructions.

1.Check the phone line connection – using a standard phone, make sure there is a dial tone on the line.

2.Make sure you have a valid dialup account and password. The username, password, and dialup access numbers should be obtained from your ISP. The larger ISPs will have local phone numbers for most areas in the US.

3.Verify that the dialup account and password are valid by testing them on a PC connected to the same external modem. This will tell you if the account settings and modem are properly configured.

4.The QuickStart Dialing Preferences screen allows you to set the preferences for your current location.

a.Most calling methods these days will use “tone” or touch tone instead of pulse dialing.

b.Enter a prefix if you have to dial ‘9’ or some other number to access an outside line when using your phone system.

c.If your phone line has Call Waiting service, select the prefix to disable it from the “Disable Call Waiting” spin control. Typically, this will be *70, in the US.

d.If you have voice mail service from your phone company that provides a beeping signal just before the dial tone is heard on your line, change “ignore dialtone” to YES. This will ignore the beeping signal which may prohibit some modems from dialing out when you have messages waiting.

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FireBall™ DVDM-100 User’s Manual

Page 35
Image 35
Escient DVDM-100 user manual Testing a Dialup Connection