Warranty Information

Terms of Coverage - Each Escient branded media management system sold comes with a standard one (1) year warranty. This warranty provides no-charge coverage under normal product usage, for a period of one year from the date of registration and/or purchase (whichever is earlier). This warranty program provides the following key features and benefits:

•Twelve (12) months service, parts and labor.

•Five (5) day turn around time on all standard in-warranty repairs. No charges to the customer other than in-bound shipping charges which are determined by the shipping method. All return shipments will be via Standard Ground Transportation (approximately 5 business days).

•Twelve (12) months of regular hour telephone support (9AM to 7PM EST), Monday through Friday.

•24-hour email response from the Escient Support Website.

•Software maintenance updates provided via a broadband or dial-up Internet connections.

•Access to 24-hour music and movie databases and entertainment services providing access to thousands of CD and DVD titles and associated information.

What is Covered - The goal of this warranty is to cover operational problems that might arise with your product during normal use. This includes failure to start, improper operation, or intermittent failures. As part of the warranty, Escient will pay for all labor and materials used in the repair of the system. Escient reserves the right to use new or factory refurbished parts in the repair of these in-warranty systems. Escient will also pay for the return shipment of the repaired system via standard ground transportation. At Escient’s discretion, the Company will repair or replace any system sent in for repair. Upon repair, the product will be new or like-new in condition and will meet all necessary regulatory requirements.

What is Not Covered - Escient products are sold through Escient approved dealers. A number of items must remain intact in order for Escient to verify and validate this warranty. Additionally, there are several conditions which violate Escient’s warranty program. These include:

•The product was not purchased through an approved Escient Dealer.

•Any product, on which the serial numbers has been defaced, modified or removed physically or electronically will not be covered by an Escient warranty.

•Escient will not cover under warranty damage to the product as a result of accident, misuse, abuse, neglect, fire, water, lightning, or other acts of God or nature, improper storage, unauthorized modification, or failure to follow instructions.

•Any type of unauthorized repair or modifications made to the system resulting in damage to the product will not be covered under this warranty.

•Damage caused to the product as a result of improper shipping or installation.

•Any problems related to the use of the product which is not a direct problem with the product.

•Damage caused to the product as a result of improper installation to third party peripherals or products, or incorrect connection to peripheral or products.

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FireBall™ DVDM-100 User’s Manual

DVDM-100 specifications

The Escient DVDM-100 is a versatile and powerful digital media management solution designed to enhance the home entertainment experience. This innovative device combines DVD storage and playback capabilities with advanced networking features, making it an ideal choice for media enthusiasts and families alike.

One of the standout features of the DVDM-100 is its ability to store up to 400 DVDs in an organized and easily accessible format. The device utilizes a sophisticated hard drive to ensure that users can conveniently browse through their movie collection without the clutter of physical discs. The internal storage seamlessly integrates with the device’s intuitive interface, allowing for quick searches by title, genre, or even actor.

A key technology integrated into the DVDM-100 is its robust network connectivity. With built-in Ethernet and wireless capabilities, the device can connect to home networks, enabling streaming from various sources, including online services and personal media libraries. This connectivity allows users to access their favorite content without being tied to a single physical location.

The Escient DVDM-100 supports multiple audio and video formats, ensuring compatibility with a wide range of media. This flexibility is further enhanced by its ability to transcode files on the fly, providing optimal playback quality regardless of the source format. Users can enjoy their movies in stunning quality, whether they are sourced from DVDs or streamed over the internet.

In addition to its media management capabilities, the DVDM-100 offers multi-room support, allowing users to enjoy their media across different areas of the home simultaneously. This feature is perfect for households with multiple entertainment zones, ensuring that everyone can enjoy their preferred content without interruption.

The device comes equipped with an easy-to-use remote control, enhancing the overall user experience. The interface is designed to be user-friendly, making navigation a breeze for individuals of all ages. With customizable options and intuitive menus, setting up and managing the Escient DVDM-100 is a straightforward process that does not require technical expertise.

In summary, the Escient DVDM-100 stands out as a comprehensive solution for digital media management. Its extensive storage capacity, advanced connectivity features, compatibility with various formats, and multi-room support make it an attractive choice for anyone looking to streamline their home entertainment setup. With its modern design and user-oriented functionality, the DVDM-100 is a significant upgrade for any media collection.

Escient DVDM-100 user manual Warranty Information

Models: DVDM-100