Eureka! Tents 2900 warranty Problem Solving, Problem Cause Solution

PROBLEM SOLVING

NOTE: Turn off the switch and unplug the electrical cord before servicing.

PROBLEM	CAUSE		SOLUTION
Motor will not start.	Electric Plug	q	Push plug securely into outlet.
		q	Try another outlet.
		q	Check circuit breaker.
Motor suddenly stops.	Thermal Cut Off	q	Page 2.
Does not clean the carpet or floor.	Filters	q	Clean or replace the filters. Hint: If picking up
			fine dust, the filters may not look dirty but a
			fine substance tends to reduce suction when it
	Dust Bag		blocks the airflow through the filter(s). Page 5.
		q	Replace the dust bag with a new dust bag.
			Page 6.
		q Be sure the dust bag is properly seated into the
	Hose		cleaner body. Page 6.
		q	Be sure hose adapter is secure on back of
			cleaner. Page 8.
		q Remove any blockages from the hose that
			restricts the airflow. Page 8.
		q Check to see that the end of the hose is firmly
			pressed into the hose retainer in the hood of
			the vacuum.
	Belt	q Check base hose and long hose. Page 8.
		q	Replace a broken, cut, loose or out of shape
	Brushroll		belt.
		q	Clean hair and thread from bristles and end
			cap area. Replace brush roll if bristles are worn.
No suction at the end of hose.	Hose Adapter	q	Be sure hose adapter is secure. Page 8.
	Filters	q	Clean or replace the filters. Hint: If picking up
			fine dust, the filters may not look dirty, but a
			fine substance tends to reduce suction when it
	Hose		blocks the airflow through the filters.
		q	Remove any clogs from the hose that restricts
			the airflow. Check base hose and long hose.
	Dust bag		Page 8.
		q	Change dust bag.
Headlight not working.	Light Bulb	q	Replace light bulb. Page 7.
Noise from the brush roll area.	Brush Roll	q	Remove hood and clean debris or items from
	Belt		the brush roll area.
		q	Replace a broken, cut, loose or out of shape
			belt. Page 6.
Cleaner is hard to push.	Cleaner Height Setting	q	Put handle in operating position. Tilt the cleaner
			back to raise the front wheels off floor. Then turn
	Belt		the knob to a higher setting.
		q	Replace a broken, cut, loose or out of shape
			belt. Page 6.
Cleaner height knob will not turn	Cleaner Height Setting	q	Hint: Put handle in operating position. Tilt the
			cleaner back to raise the front wheels off floor.
			Then turn the knob.
Questions?			Call 1-800-282-2886 between 8 a.m. to 7:30
			p.m., (CST), Monday - Friday and 10 a.m. to
			6:30 p.m. (CST) Saturday and Sunday. Know
			the model and serial numbers when you call.

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