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Eureka Customer Service HELPLINE 1-800-282-2886
www.eureka.com
Motor will not start.Vacuum does not clean carpet or bare floor.No suction at theend of hose.Turbo nozzle will not turn(on some models).Vacuum is hard to push.
Burning smell; brush roll
will not turn.
Cause Solution
Power plug • Push plug securely into outlet, try another outlet or
check circuit breaker.
Power switch
• Step on power switch to turn vacuum on.
Thermal cut-off • See detailed instructions below.
Dust cup and filter • Empty dust cup, clean and/or change filter.
• Clean or replace filters regularly to maintain suction. Page 2
• If picking up fine dust, the dust cup may not look full, but a
fine substance tends to reduce suction when it blocks air
flow through the filter and screen. Refer to page 2 for filter
maintenance. Make sure filter, screen and dust cup are
installed properly.
Belt
• Replace a worn, cut or out of shape belt. Page 4
Hose
• Remove clogs from the hose that restrict the airflow. Page 4
Dust cup and filter • Empty dust cup, clean and/or change filter.
• Clean or replace filters regularly to maintain suction. Page 2
• If picking up fine dust, the dust cup may not look full, but a
fine substance tends to reduce suction when it blocks air
flow through the filter and screen. Refer to page 2 for filter
maintenance. Make sure filter, screen and dust cup are
installed properly.
Hose
• Remove clogs from the hose that restrict the airflow. Page 4
Rotating brush
• Check turbo nozzle for debris. Page 5
Belt • Replace a worn, cut or out of shape belt.
Belt • Check brush roll for debris. Page 4
• Replace broken or out of shape belt. Page 4
Problem

Thermal cut-off

This vacuum cleaner has a special thermostat that protects the vacuum in case of motor overheating. If the vacuumsuddenly shuts off, push the power switch to off and unplug the vacuum. Check the vacuum for a possible source ofoverheating such as a full dust cup, blocked hose or clogged filter. If these conditions are found, fix them and wait at least30 minutes before attempting to use the vacuum. After the 30 minute period, plug the vacuum back in and turn on theswitch. If the vacuum still does not work, take it to a Eureka authorized service center for repair or call 1-800-282-2886.Problem solving

Make sure vacuum cleaner is turned off and power cord is unplugged.

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