Eureka AS1001A Make sure vacuum is turned off and power cord is unplugged, Problem solving, Cause

Problem solving

! Make sure vacuum is turned off and power cord is unplugged.

N OT I C E : Ther mal cut -off

This vacuum cleaner has a special thermostat that protects the vacuum in case of motor overheating. If the vacuum suddenly shuts off, proceed as follows:

1)Push the power switch to off and unplug the vacuum.

2)Check the vacuum for a possible source of overheating such as a full dust cup, blocked hose or clogged filter. If these conditions are found, fix them and wait at least 30 minutes before attempting to use the vacuum.

3)After the 30 minute period, plug the vacuum back in and turn on the switch. If the vacuum still does not work, call the Eureka customer service helpline.

Problem	Cause		Solution
Motor will not start.	Power plug	•	Push plug securely into outlet, try another outlet or
			check circuit breaker.
	Power switch	•	Step on power switch to turn vacuum on.
	Thermal cut-off	•	See detailed "thermal cut-off" instructions above.
Vacuum does not clean	Dust cup and filter	• Empty dust cup, clean and/or change filter.
carpet or bare floor.		• Clean or replace filters regularly to maintain suction. Page 2
		• If picking up fine dust, the dust cup may not look full, but a fine substance
		tends to reduce suction when it blocks air flow through the filter and screen.
		Refer to page 2 for filter maintenance. Make sure filter, screen and dust cup
		are installed properly.
	Air path selector	• Turn selector knob to ‘floors.’
	Belt	• Replace a worn, cut or out of shape belt. Page 5
	Hose	• Remove clogs from the hose that restrict the airflow. Make sure hose is
		replaced into hose retainer. Page 4
	Brush roll lever	• For carpet, be sure brush roll lever is tilted forward. Brush roll will not turn
		when vacuum is in upright position and lever is tilted to back.
		• For bare floors, push back of lever down to turn off brush roll. Page 3
	Carpet height setting	• Turn height adjustment knob to another position.
	Suction plates	• Ensure suction plates are able to move freely.
No suction at the	Dust cup and filter	•	Empty dust cup, clean and/or change filter.
end of hose.		•	Clean or replace filters regularly to maintain suction. Page 2
		•	If picking up fine dust, the dust cup may not look full, but a fine substance
			tends to reduce suction when it blocks air flow through the filter and screen.
			Refer to page 2 for filter maintenance. Make sure filter, screen and dust cup
			are installed properly.
	Air path selector	•	Turn selector knob to ‘tools.’
	Hose	•	Remove clogs from the hose that restrict the airflow. Make sure hose is
			replaced into hose retainer. Page 4
Turbo nozzle will not turn	Rotating brush	• Check turbo nozzle for debris. Page 5
(on some models).		• If no suction at end of hose, turn selector knob to ‘tools.’
Vacuum is hard	Vacuum height setting	•	Adjust knob to a higher position.
to push.
	Belt	•	Replace a worn, cut or out of shape belt.
Burning smell; brush roll	Belt	• Check brush roll for debris. Page 4
will not turn.		• Replace broken or out of shape belt. Page 5
Cord will not rewind fully.	Cord tangles	•	Pull out entire cord removing any kinks, and push button to rewind completely.

6 Eureka Customer Service HELPLINE 1-800-282-2886 www.eureka.com