Problem solving

! Make sure vacuum is turned off and power cord is unplugged.

N OT I C E : Ther mal cut -off

This vacuum cleaner has a special thermostat that protects the vacuum in case of motor overheating. If the vacuum suddenly shuts off, proceed as follows:

1)Push the power switch to off and unplug the vacuum.

2)Check the vacuum for a possible source of overheating such as a full dust cup, blocked hose or clogged filter. If these conditions are found, fix them and wait at least 30 minutes before attempting to use the vacuum.

3)After the 30 minute period, plug the vacuum back in and turn on the switch. If the vacuum still does not work, call the Eureka customer service helpline.

Problem

Cause

 

Solution

 

 

 

 

Motor will not start.

Power plug

Push plug securely into outlet, try another outlet or

 

 

 

check circuit breaker.

 

 

 

 

 

Power switch

Step on power switch to turn vacuum on.

 

Thermal cut-off

See detailed "thermal cut-off" instructions above.

Vacuum does not clean

Dust cup and filter

• Empty dust cup, clean and/or change filter.

carpet or bare floor.

 

• Clean or replace filters regularly to maintain suction. Page 2

 

 

• If picking up fine dust, the dust cup may not look full, but a fine substance

 

 

tends to reduce suction when it blocks air flow through the filter and screen.

 

 

Refer to page 2 for filter maintenance. Make sure filter, screen and dust cup

 

 

are installed properly.

 

 

 

 

Air path selector

• Turn selector knob to ‘floors.’

 

 

 

 

Belt

• Replace a worn, cut or out of shape belt. Page 5

 

 

 

 

Hose

• Remove clogs from the hose that restrict the airflow. Make sure hose is

 

 

replaced into hose retainer. Page 4

 

 

 

 

Brush roll lever

• For carpet, be sure brush roll lever is tilted forward. Brush roll will not turn

 

 

when vacuum is in upright position and lever is tilted to back.

 

 

• For bare floors, push back of lever down to turn off brush roll. Page 3

 

 

 

 

Carpet height setting

• Turn height adjustment knob to another position.

 

 

 

 

Suction plates

• Ensure suction plates are able to move freely.

 

 

 

 

No suction at the

Dust cup and filter

Empty dust cup, clean and/or change filter.

end of hose.

 

Clean or replace filters regularly to maintain suction. Page 2

 

 

If picking up fine dust, the dust cup may not look full, but a fine substance

 

 

 

tends to reduce suction when it blocks air flow through the filter and screen.

 

 

 

Refer to page 2 for filter maintenance. Make sure filter, screen and dust cup

 

 

 

are installed properly.

 

 

 

 

 

Air path selector

Turn selector knob to ‘tools.’

 

Hose

Remove clogs from the hose that restrict the airflow. Make sure hose is

 

 

 

replaced into hose retainer. Page 4

Turbo nozzle will not turn

Rotating brush

• Check turbo nozzle for debris. Page 5

(on some models).

 

• If no suction at end of hose, turn selector knob to ‘tools.’

 

 

 

 

Vacuum is hard

Vacuum height setting

Adjust knob to a higher position.

to push.

 

 

 

Belt

Replace a worn, cut or out of shape belt.

 

Burning smell; brush roll

Belt

• Check brush roll for debris. Page 4

will not turn.

 

• Replace broken or out of shape belt. Page 5

 

 

 

 

Cord will not rewind fully.

Cord tangles

Pull out entire cord removing any kinks, and push button to rewind completely.

 

 

 

 

6

Eureka Customer Service HELPLINE 1-800-282-2886

www.eureka.com

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Eureka AS1001A manual Make sure vacuum is turned off and power cord is unplugged