TROUBLE SHOOTING GUIDE
PROBLEM |
| POSSIBLE REASON |
| POSSIBLE SOLUTION | |
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HAND VACUUM | 1. | Power cord not firmly plugged | 1. | Plug unit in firmly. | |
| into outlet. | 2. | Check fuse or breaker. | ||
WILL NOT |
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2. | No power in wall outlet. |
| Replace fuse/reset breaker. | ||
OPERATE |
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3. | Needs servicing. | 3. | Call | ||
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| 1. | Allow unit to cool down, then | |
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| Restart. Empty dust cup – (see | |
HAND VACUUM | 1. | Dust cup is full. |
| page 4). | |
2. | Turn unit off and unplug from | ||||
WILL NOT | 2. | Unit clogged. | |||
| wall outlet. Remove Dust Cup | ||||
OR SUCTION | 3. | Dust Cup Filter needs |
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| Filter and check for object(s) in | ||||
POWER IS WEAK |
| cleaning or replacing. |
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| air duct and remove. | |||
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| 3. | ||
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| Clean or replace Dust Cup | ||
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| Filter. (see page 4) | |
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DUST ESCAPING | 1. | Dust cup is full. | 1. | Empty dust cup. | |
2. | Dust Cup Filter is not | 2. | Review Dust Cup Filter | ||
FROM HAND | 3. | installed correctly. | 3. | instructions. (see page 4) | |
VACUUM | There is a puncture/hole in | Replace dust cup filter. (see | |||
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| the Dust Cup Filter. |
| page 4) | |
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HAND VACUUM | 1. | Hose clogged. | 1. | Remove hose and/or bushes. | |
HOSE OR |
| Remove obstruction from | |||
BRUSHES WILL | 2. | Dust cup is full. | 2. | hose. | |
NOT |
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| Empty and clean dust cup. |
REPLACEMENT FILTERS
Replacement dust cup filter SKU# AKC031
for Model EP031KC Call: 1 (800) 798-7398
Monday to Friday 8:30 A.M. - 5:00 P.M. Eastern Standard Time
or
visit our website: www.sharkvac.com
FOR TECHNICAL SUPPORT
Call: 1 (800)
Monday to Friday 8:30 A.M. - 5:00 P.M.
Eastern Standard Time
Please Note
The Dust Cup Filter is washable. It should, however, be replaced every three
(3) months to ensure peak performance of your vacuum.
Important
Make sure that Dust Cup Filter is completely dry before
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GETTING TO KNOW YOUR HAND VACUUM
1. | Suction Hole | 6. | Dust Cup Filter |
2. | Dust Cup Release Button | 7. | Upholstery Brush |
3. On/Off Power Switch | 8. | Crevice Tool | |
4. | Handle | 9. | Flexible Hose |
5. | Dust Cup (Container) |
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Technical Specifications
Voltage: | 120V., 60Hz. |
Power: | 3.75 Amps, 450 Watts |
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