17
Iron Troubleshooting

Problem Potential Reasons & Solutions

• Iron should be plugged into a 120V AC electrical outlet only.
Make sure that the plug is securely in the socket.
• Thermostat set too low. Turn to higher setting.
Iron does not heat
Thermostat ready light
goes On and Off
• This is normal. The light goes On and Off as the thermostat is switching
the heating element On and Off to maintain the selected temperature.
Some odor or small particles come
out of steam vents of new iron
• This is normal. Follow instructions for first use and allow iron to steam through 2-3
fillings & press the steam burst button occasionally to eliminate small white particles.
• Water tank may be empty or water level is very low. Add water.
• Make sure that the temperature control dial and the variable steam control are correctly
set. For maximum steam, (setting ‘Max’ on steam control), temperature control dial
should be set on ‘•••’.
• Always allow the iron to reach the selected temperature with the steam setting at ‘0’.
Make sure the temperature control dial is set in the correct steam area and the steam
control is not on ‘0’. For more steam, turn temperature dial to higher setting. e.g. ‘•••’
and the steam control to ‘Max’.
• If temperature setting and steam control setting are correct and there is no steam, gently
tap the soleplate on the ironing board a few times. Move the variable steam control from
‘0’ to ‘Max’ a few times.
Iron does not steam
• Iron may not be hot enough. Set thermostat to the ‘max’ position. Always allow iron
sufficient time to heat up (thermostat light goes off) before activating the variable steam
control.
• Overuse of steam burst. Allow more time between each burst.
• Iron may have been overfilled. Turn iron off,empty water and follow instructions for filling.
• Steam performance may be low if iron requires seasoning. Use regular tap water for 1or 2
tanks until steam performance improves.
Water droplets coming
from steam vents