B
Solutions
This Appendix provides possible solutions for resolving system malfunctions that may occur from time to time.
Troubleshooting the HRG DVR
If this happens … | Try this … |
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The DVR makes a beeping | The HRG DVR gives a warning beep after booting if: |
sound after booting. | • There is no hard drive present in the HRG DVR; |
| • The hard drive has not been initialized; |
| • The hard drive is defective. |
| If you want to use your HRG DVR without any HDDs, you can disable this warning |
| beep in the Exception Settings menu (See Exception Settings on page 70). |
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The DVR does not respond to | After you have read the section Using the IR Remote Control on page 19, check that: |
the IR remote control. | • The batteries are installed correctly in the remote, making sure that the polarities |
| of the batteries are not reversed; |
| • The batteries are fresh and not out of power; |
| • The remote has not been tampered with; |
| • There are no fluorescent lamps in use in close proximity to the HRG DVR. |
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The PTZ is unresponsive. | Check that: |
| • The |
| • The PTZ dome decoder type is correct; |
| • The PTZ dome decoder speed configuration is correct; |
| • The PTZ dome decoder address bit configuration is correct; |
| • To make sure that the main board |
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No video is recorded after | Check that: |
setting motion detection. | • The recording schedule is set up correctly by following the procedure in |
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| • The motion detection area is configured correctly as described in Motion |
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| • The channels are being triggered for motion detection as described in Motion |
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