Everpure ENVI-RO Troubleshooting Guide, Problem, Possible Cause, Remedy

Troubleshooting Guide

Problem	Possible Cause	Remedy
1. Insufficient product water	a. Pre-filtration system restriction.	a. Check pre-filtration system and/or replace pre-
during normal operating		filter cartridge(s).
periods.	b. SR cartridge plugged.	b. Replace SR cartridge.
	c. RO cartridge plugged.	c. Replace RO cartridge.
	d. Insufficient system inlet pressure.	d. Check/repair booster pump and inlet line.
	e. Incorrect storage tank pre-charge.	e. Empty water in storage tank. Check pre-charge
		pressure. Adjust to 30 psi. Presence of water
		at Schrader valve indicates failed bladder -
		Replace bladder or tank.
2. Insufficient product water	a. Refer to problem 1.	a. Refer to problem 1.
volume during peak periods.	b. System rated output low for application.	b. Verify system output. If output is within
		specification, increase output if applicable.
	c. System storage capacity low.	c. Increase storage capacity if applicable.
3. Low quality RO water.	a. Refer to problem 1.	a. Refer to problem 1.
	b. RO cartridge failure.	b. Replace RO cartridge.
4. Low water pressure at water	a. Tubing/piping run to equipment restrictive.	a. Increase tubing/piping diameter. Refer
using equipment.		to "System Installation" section for
		recommendations.
	b. Incorrect storage tank pre-charge.	b. Empty water in storage tank. Check pre-charge
		pressure. Adjust to 30 psi. Presence of water
		at Schrader valve indicates failed bladder -
		Replace bladder or tank.
5. Objectionable product water	a. Pre-filtration cartridge(s) exhausted.	a. Replace pre-filtration cartridge(s).
odor.	b. Storage tank requires disinfection.	b. Disinfect storage tank.
6. Wastewater flow too low or	a. Drain line restricted.	a. Check/correct any restrictions in drain line
decreases over time.		tubing. Make sure to allow an air gap at the
		drain. Disconnect reject line at quick connect
		fitting and inspect for obstruction or damage.
		Remove obstruction. Replace if required.
	b. Insufficient system inlet pressure.	b. Check/repair booster pump and inlet line.

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