Troubleshooting

Troubleshooting

Important: It is essential that all operator safety mechanisms be connected and in proper operating condition prior to mower use.

When a problem occurs, do not overlook the simple causes. For example: starting problems could be caused by an empty fuel tank.

The following table lists some of the common causes of trouble. Do not attempt to service or replace major items or any items that call for special timing of adjustments procedures (such as valves, governor, etc.). Have this work done by your Engine Service Dealer.

Note: When disconnecting electrical connectors DO NOT pull on the wires to separate the connectors.

Problem

 

Possible Cause

 

Corrective Action

 

 

 

 

 

Starter does not crank

1.

PTO is engaged.

1.

Disengage the PTO.

 

2.

Parking brake is not engaged.

2.

Set the parking brake.

 

3.

Drive levers are not in neutral lock

3.

Ensure the drive levers are in the neutral

 

 

position.

 

lock position.

 

4.

Battery does not have a full charge.

4.

Charge the battery. See Check

 

 

 

 

Battery Charge and Recommended

 

 

 

 

Jump Starting Procedure sections in

 

 

 

 

Maintenance.

 

5.

Electrical connections are corroded, loose

5.

Check the electrical connections for

 

 

or faulty.

 

good contact. Clean connector terminals

 

 

 

 

thoroughly with electrical contact cleaner,

 

 

 

 

apply dielectric grease and reconnect.

 

6.

Fuse is blown.

6.

Replace the blown fuse.

 

7.

Relay or switch is defective.

7.

Contact an Authorized Service Dealer.

 

 

 

 

 

Engine will not start, starts hard, or fails to

1.

Fuel tank is empty.

1.

Fill the fuel tank.

keep running

2.

Fuel shutoff valve is closed.

2.

Open the fuel shutoff valve.

 

 

3.

The throttle and choke are not in the

3.

Be sure the throttle control is midway

 

 

correct position.

 

between the “SLOW” and “FAST”

 

 

 

 

positions, and the choke is in the “ON”

 

 

 

 

position for a cold engine or the “OFF”

 

 

 

 

position for a warm engine.

 

4.

Dirt in fuel filter.

4.

Replace the fuel filter.

 

5.

Dirt, water, or stale fuel is in the fuel

5.

Contact an Authorized Service Dealer.

 

 

system.

 

 

 

6.

Air cleaner is dirty.

6.

Clean or replace the air cleaner element.

 

7.

Seat switch is not properly adjusted.

7.

Adjust the seat switch.

 

8.

Electrical connections are corroded, loose

8.

Check the electrical connections for

 

 

or faulty.

 

good contact. Clean connector terminals

 

 

 

 

thoroughly with electrical contact cleaner,

 

 

 

 

apply dielectric grease and reconnect.

 

9.

Relay or switch is defective.

9.

Contact an Authorized Service Dealer.

 

10.

Faulty spark plug.

10.

Clean, adjust or replace spark plug.

 

11.

Spark plug wire is not connected.

11.

Check the spark plug wire connection.

 

 

 

 

 

Engine loses power

1.

Engine load is excessive

1.

Reduce the ground speed.

 

2.

Air cleaner is dirty.

2.

Clean or replace the air cleaner element.

 

3.

Oil level in the crankcase is low.

3.

Add oil to the crankcase.

 

4.

Cooling fins and air passages for the

4.

Remove the obstructions from the cooling

 

 

engine are plugged.

 

fins and air passages.

 

5.

Vent hole in the fuel cap is plugged.

5.

Clean or replace the fuel cap.

 

6.

Dirt in fuel filter.

6.

Replace the fuel filter.

 

7.

Dirt, water, or stale fuel is in the fuel

7.

Contact an Authorized Service Dealer.

 

 

system.

 

 

 

 

 

 

 

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Exmark 820, 977 manual Troubleshooting, Problem Possible Cause Corrective Action
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977, 820 specifications

The Exmark 820,977 is a powerful and versatile commercial-grade mower that stands out in the landscaping and turf management industry. Renowned for its durability and efficiency, this model is designed to meet the demands of professionals and serious enthusiasts alike.

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