Product Support | Fairchild CAM CCD-2KLV.TDI manual

PRELIMINARY

SECTION 7

Product Support

If, after troubleshooting your camera, you are still having problems, collect the following data about your application and call Fairchild Imaging Customer Support.

Note: You may also want to photocopy this fax page for sending information to Fairchild Imaging @ 408-735-7352

Your Name
Company name
Your phone number
Your Fax number
Product Model Number
(e.g. CAM4KLVDS))
Camera serial number
Detailed description of problem	Please attach description with as much detail
encountered	as appropriate

When calling Fairchild Imaging, 1-800-325-6975, ask for Customer Support

Fairchild Imaging • CAM/CCD-2KLV.TDI & CAM/CCD-4KLV.TDI Line Scan Camera User’s Manual • Rev 073004 • 35 of 38

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Fairchild CAM CCD-2KLV.TDI user manual Product Support

Contents

Osprey Camera Series Fairchild Imaging Osprey Camera Series USER’S Manual Table of Contents Product Support TroubleshootingProviding External Trigger Using PCI-1424 Frame Grabber Handling Instructions 4K x 96 TDI Sensor Architecture Camera HighlightsDescription 2K x 96 TDI Sensor Architecture Full Spectrum of Applications ProgrammabilityUsability Image Sensor 2048 x 96 stages Block Diagram CCD525 4096 x 96 stages Block Diagram CCD545 D S Block Diagram 2K & 4K TDI Camera 2K TDI Lvds 2K/4K TDI Camera Timing Diagram Thermal Considerations Bad TDI Synchronization Installation OverviewCamera Hardware Interface Good TDI Synchronization Camera Pin # Signal Name Connectors, Pinouts, and Cables Lvds Data, J7 Signal Name Lvds Data, J8 Camera Pin # Master Mode LED = Green Power SupplyLED Indicator Status Lamp Power Up LED = RED Control Inputs Camera ControlQuick Start with Lvds Interface Lvds Trigger Source Providing External TriggeringDirect Trigger TTL Trigger Source Frame Grabber Receives Trigger Frame Mode A B B E R System Connection How to operate in framing mode High LOW TDI Length Selection Gain and Offset Calibration How to Modify Gain & Offset Values Lval Horizontal Synchronization Data BusStrobe Mechanical and Optical Considerations Camera Dimensions and Mounting Lenses Preliminary Light Sources Positioning Accuracy of the Sensor Chip in the CameraIllumination 2K and 4K Lvds Cable Harness Lens Modeling Protecting Against Dust, Oil and Scratches Cleaning the Sensor WindowElectrostatic Discharge Preventing ESD Damage Other Areas You Should Check TroubleshootingCheck Simple Things First Use the Camera Control Interface to Perform Checks Horizontal Lines or Patterns in Output Data Clocking/Output SignalsNo Output or Non Specification Output Everything Seems to be Working, But No Image Bits That Do Not Change Value Product Support Reference a Providing External Trigger Using PCI-1424 Frame Grabber How Lvds Works Getting Speed with Low Noise and Low PowerIntroduction to Lvds Lvds Standard