Trouble shooting
US
Problem | Possible solutions |
The graphics appear to | This is unlikely to happen. It is probable that baked on food |
have worn off the glass. | has obscured the graphics. We recommend using a razor |
| scraper for removing such spills. |
There is a metal sheen on the glass.
This could be caused by copper or aluminium bottomed pots. Ceramic cleaner should remove this. If the cooktop is not cleaned regularly and the stains are allowed to burn onto the surface, they may react with the glass and no longer be removable.
The glass is being | The most common cause of this is rough edged cookware, | |
scratched. | check that your pots/pans have flat smooth bases. | |
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| |
The element keeps | This is normal and is caused by : | |
turning itself on and | 1. | The element cycling to prevent the glass from overheating. |
off. | 2. | The controller sometimes cycling to maintain your selected |
heat setting.
The element status indicator lights are no longer working or are showing the wrong colour.
Call your Service Center. Refer to the Customer care section for your nearest Authorised Service Centre .
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