8. Troubleshooting
Problem | Possible Solution |
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• Stripes appear on the | • May be caused by radio wave mingling from TV station, FM station, amateur radios, |
screen. | public radios (simplified radios) etc., or a nearby personal computer, TV, or video/ |
| audio component. |
| • A strong electromagnetic field may cause picture distortion and similar problems. |
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• Sound is heard from | • Normal sound of the cooling fan and internal sliding parts of the plasma display |
inside the unit. | panel. Not a malfunction. |
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• Fan isn’t moving. | • Fan is set to operate only after ambient temperature exceeds 35°C (differs |
| depending on installation conditions). Not a malfunction. |
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• Fan speed changes. | • Fan speed changes automatically in accordance with ambient conditions. Not a |
| malfunction. |
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• ON (green) indicator | • The ON indicator may not light in some cases, depending on the settings performed |
doesn’t light. | by the installer. Consult with your installation technician. |
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About the self diagnosis mode
Messages appear on the bottom of this unit’s screen to indicate operation or connection faults. After message
confirmation, check the condition of the unit.
Error messege | Remedy |
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CAUTION | • A signal not supported by the device is input. |
OUT OF RANGE | Check the “Computer signal compatibility table” and change the PC output signal |
or | setting. |
CAUTION |
|
UNSUPPORTED SIGNAL |
|
or |
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SIGNAL NG |
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WARNING | • Turn off the main power of the plasma display. |
THERMAL ALERT | • Check whether the surrounding temperature is high. |
SHUT DOWN (**) | • If the cooling vents on the display are blocked, remove the obstacles blocking the |
| vents. |
|
|
WARNING | • The fan is giving trouble. |
FAN FAILURE | • Immediately turn off the main power of the plasma display and contact the Pioneer |
SHUT DOWN (**) | service center or dealer. |
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ERROR | • An invalid operation was attempted. Check the input signals, connections and |
INVALID KEY ENTRY | settings. |
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SHUT DOWN (**) | • Turn off the main power of the plasma display, wait 1 or 2 minutes and turn the |
| power ON again. If the problem still persists, remove the power plug from the outlet |
| and contact a Pioneer service center or dealer |
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* In the above, messages contents indicated by (**) represent numerals.
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