Manuals / Fisher & Paykel / Kitchen Appliance / Refrigerator

Fisher & Paykel Refrigerator & Freezer Problem Solving Checklist, Possible Causes, What to do

Models: Refrigerator & Freezer

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Problem Solving Checklist

Problem Solving Checklist

If there is a problem with your appliance, please check the following points before contacting your local Fisher & Paykel Appliances Authorised Service Centre Dealer or Customer Care Centre.

	Problem	Possible Causes	What to do
	Appliance does	No electricity at power outlet	Check that the plug is correctly
	not operate		connected and power switched on
			Check another appliance at the same
			outlet
			Check house fuse
	Light not	Blown light bulb	Change light bulb
	working
	working	Refrigerator not working	See Maintenance section
		Refrigerator not working	See Maintenance section
	Light and display	Product in Sabbath Mode	Hold compartment select button down
	not working		for 10 seconds
	Motor operates	Hot weather	Minimise door opening to allow
	for long periods	Frequent door lid openings	temperature to stabilise
		Frequent door lid openings
		Large amount of food recently
		added

		Temperature control set too low	See Temperature control section

		Doors not sealing properly	Check that cabinet is level and gasket
			seals are clean
	Storage	Temperature setting not correct	See Temperature control section
	compartments
	compartments	Frequent door openings	Minimise door openings to allow
	too warm	Frequent door openings	Minimise door openings to allow
	too warm	Large amount of food recently	temperature to stabilise
			temperature to stabilise

		added
	Food freezing in	Temperature setting not correct	See Temperature control section
	the refrigerator
	the refrigerator	Food placed directly in front of	Move chill sensitive foods away from the
		Food placed directly in front of	Move chill sensitive foods away from the
		air outlets	centre back of the shelf
	Unfamiliar noises	Cabinet not stable or level	See Installation section
		Freezer is defrosting
	Water in the	Condensation is formed by the	A small amount of condensation is
	vegetable bins	water produced by fruit and	beneficial for fruit and vegetable storage
		vegetables	If there is too much water, store fruit and
			If there is too much water, store fruit and
			vegetables loosely wrapped in plastic bags
			Wipe out water with a cloth
			Set humidity slide to
			low humidity setting

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Fisher & Paykel Refrigerator & Freezer manual Problem Solving Checklist, Possible Causes, What to do

Contents

Refrigerator & Freezer User guidePage Contents Active Smart ModelsImportant Safety Information DangerDisposal ElectricalPower Failure - Food Safety CleaningStoring Food and Drinks Important Safety InformationInstallation - Four Essential Requirements 1. Power2. Location 3. Stability4. Ventilation and Installation Energy EfficiencyInstallation - Four Essential Requirements DiagramMoving or Storing Your Refrigerator Moving Your RefrigeratorStoring Your Refrigerator or Freezer Holiday TimeDoor Conversion Door Conversion Hinge CoverHinge Bearing Cap Door ClosingTemperature Control Active Smart Operating InstructionsFresh Food Compartment Freezer Food CompartmentSabbath Mode Normal Refrigerator SoundsWhen the Product is in Sabbath Mode Active Smart Operating InstructionsActive Smart Special Features Deodoriser Where FittedDoor Alarms Ice Trays and LidFault Alarms Divider Instructions Where FittedBottle Rack Where Fitted Roll Out Drawer Model E415HActive Smart Maintenance Active Smart Cleaning Care - Interior/Exterior InteriorExterior Stainless Exterior Door Other Exterior SurfacesBottle Rack Where Fitted Active Smart Cleaning Care - Special FeaturesInterior Glass Shelves To Remove Trays or Fixed Bins To Replace Trays or Fixed BinsImportant Notice Active Smart Cleaning Care – Special FeaturesHumidity Control System Where Fitted Active Smart Cleaning Care - Special Features4At the sides of the shelf, adjust 1Turn shelf upside downRoll Out Fruit and Vegetable Bin - E415H Lower Shelf in Models With Roll OutFruit and Vegetable Bin - E415H Active Smart Cleaning Care - Special FeaturesCyclic and Compact Operating Instructions Temperature ControlModels 525mm wideSpecial Features and Maintenance Door Alarms E169T, E240B, E249T OnlyReplacement of Interior Light Cyclic and CompactGlass Shelves Exterior Brushed Stainless Exterior DoorInterior Other Exterior SurfacesCyclic and Compact Cleaning Care Special Features Defrosting Models with Ice Boxes Cyclic and Compact Cleaning CareDefrosting Model C170T Vertical Freezer Operating Instructions Chest Freezer Operating InstructionsTemperature Control Temperature ControlChest Freezers Special Features and Maintenance Defrosting your Chest FreezerFreezer Baskets Replacement of Interior LightDairy Foods and Eggs Storing Food in Your RefrigeratorFresh Food Care Red Meat PoultryFish and Seafood Precooked Foods and LeftoversRecommended Freezer Storage Times Storing Food in Your FreezerFrozen Food Care Meat, Poultry and Game FishVegetables Prepared and Cooked FoodsProblem Solving Checklist ProblemPossible Causes What to doProblem Solving Checklist ProblemDoor alarm not Possible CausesBefore You Call for Service or Assistance… Customer CareIn New Zealand If You Need Assistance In Australia If You Need AssistanceFeel free to contact us at our website on For the Rest of the World…Customer Care NZ AU UK PAC User Guide Published 07/2005 Part No. 836789 B