T R O U B L E S H O O T I N G
TROUBLE SHOOTING
PROBLEM | SOLUTION |
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The graphics appear to have worn | This is unlikely to happen. It is probable |
off the glass. | that baked on food has obscured the |
| graphics. We recommend using a razor |
| scraper for removing such spills. |
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There is a metal sheen on the glass. | This could be caused by copper or |
| aluminium bottomed pots. Ceramic |
| cleaner should remove this. If the cooktop |
| is not cleaned regularly and the stains are |
| allowed to burn onto the surface, they may |
| react with the glass ceramic and no longer |
| be removable. |
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The glass is being scratched. | The most common cause of this is rough |
| edged cookware, check that your |
| pots/pans have flat smooth bases. |
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The element keeps turning itself on | This is normal and is caused by : |
and off. | 1. The element cycling to prevent the glass |
| from overheating. |
| 2. The controller sometimes cycling to |
| maintain your selected heat setting. |
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The element status indicator lights | Call your Service Center. |
are no longer working or are |
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showing the wrong colour. |
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