F R E Q U E N T L Y A S K E D Q U E S T I O N S
QIs it possible for my cooktop/hob to shatter?
AThis is highly unlikely. The glass is very robust and strong and goes through a vigorous testing process before it is accepted.
QDoes the glass scratch easily?
ANo, the glass is very tough. However check that your pots do not have jagged edges on the bottom.
QWhat do the lights mean?
AThese depict the status of the elements: White - the element is turned on.
Red - the element is turned off but the surface is still hot.
QWill the graphics come off?
ANo, the graphics on the glass are fused onto the surface. However they may be obscured by baked on food. This is easily removed with the scraper supplied with the product. The graphics on the stainless steel are etched by laser. Refer to the cleaning instructions on page 12.
QWill the surface overheat?
AEach element is fitted with temperature limiters that prevent overheating.
QWhat is the best way to clean my cooktop/hob?
A See cleaning instructions on page 12.
QWhy do the elements appear to turn off while cooking/heating?
AIn order to maintain the selected temperature the element may pulse on and off.
QDo I need special pans?
ANo, however flat bottom pans are recommended as they are more energy efficient and stable. See page 10 for further information.
QHow can I achieve a low setting for delicate cooking and simmering?
AThe Supersimmer control on the front right element allows it to be turned down to a very low and even power setting.
QCan I fit my 
or Fisher & Paykel oven below my cooktop/hob?
A | Yes, with a standard bench height. | 17 |
|
|
