Problems and Solutions Guide
Problem | Possible Cause | Solution |
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Vehicle was running but | Loose wire or loose connectors | Check all wires and connectors. Make sure the motor |
suddenly stopped |
| harness connector is plugged into the battery, and that |
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| there are no loose wires around the motors. |
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| Tripped thermal fuse | Each Power Wheels® 12 volt battery has a |
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| fuse. A thermal fuse may “trip” and shut down operation of |
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| the vehicle if the vehicle is overloaded or the driving |
|
| conditions too severe. The fuse will automatically reset itself |
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| after approximately 25 seconds, allowing the vehicle to |
|
| resume normal operation. To avoid repeated automatic |
|
| shutdowns, do not overload the vehicle by exceeding the |
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| 65 lb. maximum weight capacity or by towing anything |
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| behind the vehicle. Avoid severe driving up very steep hills |
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| or running into fixed objects, which can cause the wheels to |
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| stop spinning while power is still being supplied to the |
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| motors. If a thermal fuse continually trips, contact your local |
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| Power Wheels® authorized service center. |
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|
Short run time (Less than | Undercharged battery | Charge the battery. A new battery should have been |
1 - 3 hours per charge) |
| charged for at least 18 hours before using the vehicle for |
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| the first time. After |
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| at least 14 hours after each use. Never charge the |
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| battery longer than 30 hours. |
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| Check all wires and connectors. Make sure the charger |
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| connector is plugged into the battery, and that the charger |
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| is plugged into the wall. |
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| Make sure power flow to the wall outlet is “ON”. |
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| Overcharged battery | Do not charge the battery longer than 30 hours. If you |
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| suspect that your battery is damaged as a result of |
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| overcharging, contact your local Power Wheels® authorized |
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| service center. They can test your battery for you. |
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| Battery is old and will not | Even with proper care, a rechargeable battery does not |
| accept full charge | last forever. Average battery life is 1 to 3 years depending |
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| on vehicle use and use conditions. Replace the battery with |
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| a new Power Wheels® 12 volt rechargeable battery. For best |
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| performance, do not use substitute parts. |
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|
|
| Tripped thermal fuse | Each Power Wheels® 12 volt battery has a |
|
| fuse. A thermal fuse may “trip” and shut down operation of |
|
| the vehicle if the vehicle is overloaded or the driving |
|
| conditions too severe. The fuse will automatically reset itself |
|
| after approximately 25 seconds, allowing the vehicle to |
|
| resume normal operation. To avoid repeated automatic |
|
| shutdowns, do not overload the vehicle by exceeding the |
|
| 65 lb. maximum weight capacity or by towing anything |
|
| behind the vehicle. Avoid severe driving up very steep hills |
|
| or running into fixed objects, which can cause the wheels to |
|
| stop spinning while power is still being supplied to the |
|
| motors. If a thermal fuse continually trips, contact your local |
|
| Power Wheels® authorized service center. |
|
|
|
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