Problems and Solutions Guide
Problem | Possible Cause | Solution |
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Vehicle runs sluggishly | Undercharged battery | Charge the battery. A new battery should have been |
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| charged for at least 18 hours before using the vehicle for |
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| the first time. After |
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| least 14 hours after each use. Never charge the battery |
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| longer than 30 hours. |
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| Check all connectors. Make sure the charger connector is |
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| plugged into the battery, and that the charger is plugged |
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| into the wall. |
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| Make sure power flow to the wall outlet is “ON”. |
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| Battery needs charging | After approximately 3 hours of constant use, the battery |
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| needs charging. |
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Battery is old and will not accept full charge
Even with proper care, a rechargeable battery does not last forever. Average battery life is 1 to 3 years depending on the vehicle use and use conditions. Replace the battery with a new Power Wheels® 12 volt rechargable battery. For best performance, do not use substitute parts.
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| Vehicle is overloaded | Make sure you do not overload the vehicle by allowing |
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| more than one rider at one time, by exceeding the 65 lb. |
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| maximum weight capacity, or by towing objects behind |
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| the vehicle. |
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| Driving conditions are too stressful | Use only on gentle inclines or slopes of 10˚ or less. |
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Vehicle runs in low speed, but | High speed | The vehicle was |
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does not run in high speed |
| To allow the vehicle to run in low and high speed, you |
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| must disconnect the High Speed |
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(Please Note: The vehicle is |
| instructions on page 21 to remove the High |
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designed to operate in low |
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| Speed |
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speed only in reverse [ | ].) |
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When the foot pedal is pressed | Operation of vehicle in low speed | It is possible that only one rear wheel may spin when both |
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only one rear wheel spins |
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| rear wheels are raised off the ground and the vehicle is in |
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| low speed. This does not necessarily indicate a problem. |
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| Check for proper operation of the drive system by raising |
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| the rear wheels off the ground and pressing the foot pedal. |
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| If only one rear wheel spins, carefully press your hand on |
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| the spinning wheel to slow it down. The other rear wheel |
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| should begin to spin. If the other rear wheel does not begin |
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| to spin, there may be a problem with the vehicle. Contact |
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| your local Power Wheels® authorized service center for |
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| diagnosis and repair. |
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Sometimes the vehicle doesn’t | Loose wire or connector | Check all wires around the motors and all connectors to |
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run, but other times it does |
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| make sure they are tight. |
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| Motor or electrical switch damage | Contact your local Power Wheels® authorized service |
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| center for diagnosis and repair. |
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