Paper jam error indication, Ink Out error indication | Epson C40UX

Stylus C40UX/C40SX/C20UX/C20SX

Revision A

Table 3-10. Paper jam error indication

	Step	Detail phenomenon	Check point	Remedy
	No.	Detail phenomenon	Check point	Remedy
	No.

Table 3-11. Paper Jam Error indication

	Step	Detail phenomenon	Check point	Remedy
	No.	Detail phenomenon	Check point	Remedy
	No.

4

The PF roller continues to turn when the printer’s power is turned on.

1.Check if the Torsion spring 0.22 comes off on the both PE sensor lever

Tension Spring 0.22

PE sensor lever

2.Check if the Torsion spring 0.22 comes off on the both HP/IC sensor lever

1. If the Torsion spring 0.22

is not set on the correct

position, set it correctly. If

any paper dust is placed

around the PE sensor

lever, remove it.

2. If the Torsion spring 0.22

is not set on the correct

position, set it correctly. If

any paper dust is placed

around the HP/IC sensor

level, remove it.

		1. Check if the CR motor	1.	Connect the CR motor
		connector is connected		connector to the CN12 on
		CN12 on the Main		the Main board.
		board.
	When the printer is	2. Check if the coil	2.	Replace the CR motor
5	turned on, the CR unit	resistance of the CR		with new one.
5	dose not move at all in	motor is about 9.8 ohm
	dose not move at all in	motor is about 9.8 ohm
	the power on sequence.	by using the tester.
		Refer to Table 3-1.
			3.	If the problem is not
				solved, replace the Main
				board with new one.

Table 3-12. Ink Out error indication

	Step	Detail phenomenon	Check point	Remedy
	No.

HP/IC sensor lever

Torsion spring 0.22

3.Check if the CN4 connector cable for HP/ PE sensor cable is disconnected on the Main board or sensor.

4.Check if the HP/PE sensor operates correctly by using the tester. Refer to Table 3-2.

3.	Connect the CN4
	connector cable to the
	CN4 on the Main board.
4.	Replace the LD unit with
	new one.
5.	If the problem is not
	solved, replace the Main
	board with new one.

1

“Ink Out error” is displayed regardless of whether a new ink cartridge is installed or not.

1.Check if the HP/IC detection lever is damaged.

2.Check if the cover cartridge is damaged.

1.Replace the LD unit with new one.

2.Replace the cover cartridge with a new one.

Troubleshooting

Troubleshooting with LED Error Indications

50

Image 50

Epson C40UX service manual Paper jam error indication, Paper Jam Error indication, Ink Out error indication

Contents

Stylus C40UX/C40SX/C20UX/C20SX General Notice Precautions About This Manual Revision Status Contents Adjustment Disassembly Product Description Differences between the Stylus C20 and the Stylus C40 Delay of oparationEeprom 29 H bit 0 value Model Delay time during printing Throughput Horizontal Printable area Available dot CR Speed Physical SpecificationPrinting Specification Input Data Buffer Electrical specificationPaper Feeding Feed condition Time Speed Reliability Safety ApprovalsEnvirormental Condition Acoustic Noise Parallel Interface Forward Channel Signal name In/Out Function descriptionUSB Interface Parameter Parallel I/F mode Typical time of tackParameter Minimum Maximum Pin No Signal Name ReturnG Functional description Parallel Interface Reverse Channel Prevention Hosts from Data Transfer Time-out IEEE1284.4 Protocol Panel Functions Operate SwitchControl Panel Printer Condition and Panel Status Errors Printer Initialization Paper Specification Paper Handling Printing Area Printable Area for Cut Sheet Size Paper LMLeft RMRight TMTop Black BM Color BMMargin Black Ink Cartridge Color Ink Cartridge Operating Principles Overview Printer Mechanism Printhead Printhead Sectional Drawing Ink Path Normal StateEjecting State Ink Cavity Carriage Mechanism Carriage Motor SpecificationItems Specifications Detection position I/C change position † PF motor drive transmission path PF Motor SpecificationsPaper Feeding Mechanism † Switch the PF motor drive to ASF unit side Paper Loading Mechanism ASF Unit † Clutch Mechanism ASF unit function & PF Motor rotational direction† Transfer the PF motor drive to LD roller 11. Disengage & Clutch mechanism † Paper Return Plate Pad holder 13. ASF Paper Loading Sequence Ink System Mechanism PF motor rotational direction & Ink System Mechanism 16. Cap Mechanism Wiper with the cap unit Non porous pad in cap 18. non porous pad in cap Stylus C40/C20 Ink Sequence † Manual Cleaning† Timer Cleaning † Initial ink charge † Flashing Printing mode for Black mode Printing modePrinting mode for Color mode Application of the DC Voltages Electrical Circuit Operating Principles1 C417 PSB/PSE board TRANST1 2 C413 MAIN/B Board Main Elements Troubleshooting Motor Location Check Point Resistance Sensor Name Check Point Signal Level Switch ModeSensor Check Point Error Condition and possible cause Troubleshooting with LED Error IndicationsError Indicator of Operation Panel Printer Status Indicators Priority Power Error Paper out error indication Step Detail phenomenon Check point Remedy Spur gear 35.2 is Rotating If it is no problem, proceed Paper jam error indication 12. Ink Out error indication 10. Paper jam error indication11. Paper Jam Error indication Detail phenomenon Check point Remedy 14. Paper is always loaded without any print job 15. Fatal Error indication13. Multiple papers are always loaded 17. Dot missing occur and it is not recovered with CL 18. Dot missing occur and it is not recovered with CL 19. Dot missing occur and it is not recovered with CL 20. Print quality is not good 21. Print quality is not good 22. Print quality is not good Disassembly and Assembly Precautions Printer Et que le cordon d’alimentation soit debranche Screws Name and Specification Outward FormTools Name Supplier Parts No Classifi Check Point Status Cation Work Completion CheckWork Completion Check Classifi Check Point Status Disassembly Disassembling Flowchart Edge guide Upper housing removalUpper housing ASF unit removal CBP 3⋅ CBS P2 3⋅ Tube stopper Waste ink pad „ Waste ink counter reset operation. Refer to SectionWaste ink pad removal „ Tightening Torque for screw +/-1 kgf.cm PS unit removalCN2 PS unit S 3⋅ P 3⋅ CBS 3⋅ Paper eject roller removalProtrusion Front Frame Paper Eject roller Gear USB Type CBS 3⋅ Parallel Type F.S-Tite 3⋅ Switch cover HooksMain board removal 21. Disconnecting the connectors 22. Removing the Main board CR motor removal Carriage cover Printhead unit removalCarriage unit Printhead unit 30. Disconnecting the FFC LD unit removal LD unit Cables Printer mechanism removal Adjustment Performance Priority Required AdjustmentRequired Adjustment Adjustment Program Initial Setting menu Main Menu Service Adjustment Program featureBasic adjustment items Bi-d adjustment even if the paper is out in the ASF. When Feed command until the paper is set in the ASF Eeprom initial setting Head ID Read out the Head ID from the Eeprom 10. Choose the Bi-d adjustment Bi-D 13. Bi-d adjustment input menu USB ID 15. Choose the USB ID input menu Top margin 16. Choose the Top margin menu For the initial ink charge operation is so large Head cleaningInitial ink charge Refurbishment for DOA 21. Choose the Refurbishment for DOA menu Protection counter check Check the present counter value Clear the present counter value Excepting ESP Eepron check 26. Eeprom check function 29. Eeprom backup data Eeprom back up data 15 A4 pattern will print 31. A4 Check pattern 32. A4 Check pattern Maintenance Cleaning † Maintenance Error Clear Service Maintenance† Head Cleaning Lubrication Lubrication Type/Point Remarks Lubrication Type/PointMain frame Right side view 200mm Appendix Connector Summary Major Component Unit CN9-Printhead Pin Eeprom Address Map Address Explanation SettingEeprom Address Map Factory Appendix Eeprom Address Map 103 Appendix Eeprom Address Map 104 Bit3 Bit2 D4mode Bit7 Bit6 Name modeMarket Eeprom address Eeprom setting Bit1 Bit0 D4mode Component Layout C413MAIN component layout Appendix Component Layout 107 Ref No Description Parts ListParts list Exploded Diagram Stylus C40UX/C40SX/C20UX/C20SX Exploded Diagram Appendix Exploded Diagram 110 Appendix Exploded Diagram 111 Stylus C40UX/C40SX/C20UX/C20SXRevision a Appendix Exploded Diagram 113 Appendix Exploded Diagram 114 Electrical Circuits Page Page Page Page