Stylus C40UX/C40SX/C20UX/C20SX

Revision A

Table 3-4. Error Condition and possible cause (continued)

Symptom

Possible Cause

Check table

 

 

 

Any error indication is not

• Paper eject roller gear is disengaged from

 

displayed. But, the paper is

the pump’s gears.

Figure 3-16

not ejected completely.

• The Paper eject frame is not assembled in

 

Paper jam dose not occur.

the Paper eject frame.

 

 

 

 

 

• Pump unit dose not absorb the ink from the

 

If the problem fits to the detail phenomenon in the table, make sure the check point and repair the product following the corresponding remedy mentioned in the table when you find the defective parts in the check point.

Table 3-5. Paper out error indication

Step

Detail phenomenon

Check point

Remedy

No.

 

 

 

 

 

 

 

 

 

printhead.

 

Dot missing occur and it is

• Cap unit dose not stick on the surface of the

Figure 3-17

printhead completely.

Figure 3-18

not recovered with CL

• The printhead is broken.

Figure 3-19

 

 

 

 

• The head FFC has any damage.

 

 

 

• The main board is defective.

 

 

 

 

 

 

 

• The accuracy of the CR motor is lowered.

 

 

 

• The lack of the lubricant around the CR

 

Print quality is not good

unit.

 

• The both I/C is not held in the CR unit

 

Vertical banding

 

securely.

Table 3-20

Horizontal banding

• The Paper eject frame is deformed.

Table 3-21

Printing is blurred

• Any foreign material is sticking around the

Table 3-22

• Ink stains the paper

printhead.

 

 

 

 

 

 

• Paper feed accuracy is lowered.

 

 

 

• Printer driver setting is not suitable.

 

 

 

• Paper path has ink stain somewhere.

 

 

 

 

 

1

ASF LD roller attempt to load the paper.

But, paper is not loaded at all. The LD roller seems slipping.

Check the surface of the LD roller if the micro pearl or severe smear is adhered.

LD roller

If it is no problem, proceed the next step.

Set a cleaning sheet in the ASF up side down. Then holding the top edge, try to load the paper from the Printer driver. The micro pearl on the LD roller surface is removed. To remove severe smear, staple a cloth moistened with alcohol to a post card and clean the roller in the same manner.

Non-adhesive Area

 

(Use a post card

 

for the base sheet)

CL Sheet

 

Adhesive Area

Staplers

 

This side down

Cloth moistened

 

 

with alcohol

If the problem is not solved, replace the LD unit with new one.

Troubleshooting

Troubleshooting with LED Error Indications

47

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Image 47
Epson C40UX service manual Paper out error indication, Step Detail phenomenon Check point Remedy