Troubleshooting

If the camera fails to function as expected, check the list of common problems below before consulting your retailer or Nikon-authorized service representative. Refer to the page numbers in the right-most column for more information.

See “Error Messages” (E92) for more information.

Power, Display, Settings Issues

Problem

 

Cause/Solution

A

 

The battery

 

 

 

 

inserted in the

Confirm all connections.

16,

 

camera cannot be

18

 

charged.

 

 

 

 

 

 

 

 

 

 

Off is selected for Charge by computer in the setup menu.

102, E80

 

 

When charging by connecting the camera to a computer,

E80

 

The battery cannot

battery charging stops when the camera is turned off.

 

 

be charged by

When charging by connecting the camera to a computer,

E80

 

connecting the

 

battery charging stops when the computer is suspended

 

 

camera to a

(sleeping), and the camera may turn off.

 

 

computer.

Depending upon computer specifications, settings, and status,

 

 

 

charging the battery inserted in the camera may not be

 

 

 

 

possible via computer connection.

 

 

 

 

 

 

 

Camera cannot be

Battery is exhausted.

20

 

The camera cannot be turned on while connected to an

16

 

turned on.

 

electrical outlet via the Charging AC Adapter.

 

 

 

 

 

 

 

 

 

 

 

 

Battery is exhausted.

20

 

 

If no operations are performed for a while, camera has turned

21

 

without warning.

off automatically by auto off to save power.

82, 85,

Technical

The camera turns off if the USB cable connecting it to a

 

The camera turns off if the Charging AC Adapter is connected

16

 

Camera turns off

 

while the camera is on.

 

 

 

 

 

 

 

computer or printer is disconnected. Reconnect the USB cable.

E26

Notes

 

until the inside of the camera has cooled.

 

Inside of the camera has become hot. Leave the camera off

and

 

At low temperatures, the camera and the battery may not

F3

 

 

 

 

function normally.

 

Index

 

 

 

 

 

Camera is off.

21

 

Battery is exhausted.

20

 

 

Standby mode for saving power: Press the power switch,

21

 

Monitor is blank.

 

shutter-release button, cbutton or b(emovie-record)

 

 

button, or rotate the mode dial.

 

 

 

When flash lamp flashes, wait until flash has charged.

60

 

 

Camera and computer are connected via USB cable.

82, 85

 

 

Camera and TV are connected via audio/video cable or HDMI

82, E23

 

 

 

cable.

 

 

 

 

 

 

 

F11

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Nikon COOLPIXS9300BLK Troubleshooting, Power, Display, Settings Issues, F11, See Error Messages E92 for more information