Problems and Solutions Guide
Problem | Possible Cause | Solution |
|
|
|
When the foot pedal is pressed, | Loose wire or connector | Check all wires around the motors and all connectors |
the vehicle won’t run without |
| to make sure they are tight. |
a push | “Dead Spot” on motor | Contact your local Power Wheels® authorized service |
| ||
|
| center for diagnosis and repair. |
Loud clacking or grinding | Broken gears | Contact your local Power Wheels® authorized service |
noise from a |
| center for diagnosis and repair. |
Charger gets warm during use | It is normal for some chargers to get | No action required. |
| warm during use and is not reason |
|
| for concern. | If your charger does not get warm during |
|
| use, it does not mean that it is not working properly. |
Battery makes a sizzling or | It is normal for some batteries to | No action required. |
gurgling noise when charging | make noise and swell slightly while |
|
| charging and is not reason for | If your battery does not make noise or swell slightly |
| concern. | during charging, it does not mean that it is |
|
| not accepting the charge. |
|
|
|
If, after reviewing the Problems and Solutions Guide, the vehicle still fails to operate, please contact your nearest authorized service center or contact Power Wheels® Consumer Affairs
O
Authorized Service Centers
We are continually expanding our Authorized Service Center Network. Please check this listing for the Authorized Service Center nearest you. If there is not one in your area, please call
Power Wheels® Consumer Affairs at
ALABAMA
BIRMINGHAM - Frigid Service & Sales,
701 Graymont Ave. North, 35203, (205)
BIRMINGHAM - Frigid Service & Sales,
1861 Centerpoint Rd., 35215, (205)
BIRMINGHAM (HOMEWOOD) - D & R Appliance Company, 154 West Valley Ave., 35209, (205)
DECATUR - Peddler II, 1000 B Beltline Road, 35603,
(205)
DOTHAN - Bill’s Appliance Service, 208 Bic Road, P.O. Box 1192, 36303, (334)
DOUGLAS - Brown Hardware, Highway 75, 35964,
(205)
HUNTSVILLE - C & G Appliance, 307 Jordan Lane, 35805,
(205)
MOBILE - Foster’s Appliance Repair, 1660 South Beltline Highway, 36693, (334)
MONTGOMERY - Acme Service Co., 2603 Highland Ave., 36107, (334)
ALASKA
ANCHORAGE - Ken’s Electronics Service, 360 E.
ARIZONA
GLENDALE - Elliott Electric Appliance Service,
6242 N. 43rd Avenue, 85301, (602)
SCOTTSDALE - Elliott Electric, 7515 E. McDowell Road, 85257, (602)
TUCSON - Arizona Small Appliance Service Co., 5033 E 5th Street, 85711, (520)
ARKANSAS
FT. SMITH - Bromley Appliance Service, 614 North 10th Street, 72901, (501)
HOT SPRINGS, The Battery Center, 400 Airport Road, 71913,
(501)
JONESBORO - Best Sewing & Vacuum & Repair, 2235 S. Caraway Road, 72401, (501)
LITTLE ROCK - C & W Tool Repair, 1303 W. Markham, 72201,
(501)
MENA - Bearcat Starter & Alt., 902 Highway 71 South,71953,
(501)
ROGERS - Kressel’s Vacuum & Repair, 115 North 5th Street, 72756, (501)
STUTTGART - Davis Lumber Company, 301 East Michigan, 72160, (501)
CALIFORNIA
ANDERSON - Hardware Express/ Do It Best, 2681 Balls Ferry Road, 96007, (916)
BAKERSFIELD - Southwest TV, 6300 White Lane, Suite B, 93309, (805)
CONCORD - California Electric Service Center,
COVINA - California Electric Service Center, 612 Shoppers Lane, 91723, (818)
DUBLIN - California Electric Service, 8947 San Ramon Road, 94568, (510)
FONTANA - California Electric Service Center, 9794 Sierra Avenue, 92335, (909)
FORT JONES - Ft. Jones Frontier Hardware,11911 Main Street, 96032, (916)
FRESNO - Valley Small Appliance, 4005 E. Ashlan Avenue, 93726, (209)
FULLERTON - California Electric Service Center, 1208 E. Ash Avenue,
LOS ALAMITOS - California Electric Service Center, 11284 Los Alamitos Blvd., 90720, (562)
MERCED - Moosehead Electronics, 920 W. 18th Street, 95340,
(209)
MISSION VIEJO - California Electric Service Center, 23725 Via Fabricante, Unit B, 92691, (714)
OAKLAND - California Electric Service Center, 1139 E. 12th Street, 94606, (510)
OXNARD - Tiny’s Inc., The
PASADENA - California Electric Service Center, 2594 E. Colorado Blvd., 91107, (818)
SACRAMENTO - California Electric Service Center, 1821 “Q” Street, 95814,(916)
SALINAS - SRS Hobbies, 1038A North Davis Road, 93907,
(408)
SAN CARLOS - California Electric Service Center,
990 Industrial Road, Suite 102, 94070, (415)
SAN DIEGO - California Electric Service Center, 3430 El Cajon Blvd., 92104, (619)
SAN FRANCISCO - California Electric Service Center, 1090 Bryant Street, 94103, (415)
SAN JOSE - California Electric Service Center, 481 So. Bascom, 95126, (408)
SANTA ANA - California Electric Service Center, 2025 South Main Street, 92707, (714)
SANTA ROSA - Hardisty’s Inc., 710 Farmers Lane, 95405,
(707)
STOCKTON - California Electronics, 929 North Yosemite Street, 95203, (209)
TEMECULA - California Electric Service Center, 41715 Enterprise Circle North, Suite 101, 92590, (909)
VAN NUYS - California Electric Service Center, 14753 Oxnard Blvd., 91411, (818)
WEST LOS ANGELES - California Electric Service Center, 2314 S. Westwood Blvd., 90064, (310)
YUCAIPA -
COLORADO
COLORADO SPRINGS - Nelson Appliance Repair, Inc., 1220 E. Fillmore, 80907, (719)
DENVER - Appliance Service, 4262 Lowell Blvd., 80211,
(303)
DENVER (ENGLEWOOD) - Appliance Service, 3932 S. Broadway, 80110, (303)
GRAND JUNCTION - V & L Appliance Service, 591 25 Road Suite A6, 81506, (970)
CONNECTICUT
HARTFORD - Hartford Element & Appliance Service, 1500 Albany Avenue, 06112, (860)
NEW HAVEN (HAMDEN) - New Haven Appliance Service Center, 1627 Dixwell Avenue, 06514, (203)
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