NPROBLEMS AND SOLUTIONS GUIDE
IMPORTANT! If you experience a problem with your vehicle, first check the Problems and Solutions Guide below. If you still experience a problem, please contact Power Wheels® Consumer Relations,
PROBLEM | POSSIBLE CAUSE | SOLUTION |
Vehicle does not run | Undercharged battery | Charge the battery. A new battery should have been charged for at |
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| least 18 hours before using the vehicle for the first time. After first- |
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| time use, recharge the battery for at least 14 hours after each use. |
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| Never charge the battery longer than 30 hours. |
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| Check all connectors. Make sure the charger connector is plugged |
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| into the battery connector, and that the charger is plugged into |
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| the wall. |
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| Make sure power flow to the wall outlet is “ON”. |
| Charger is not working | There is no sure way to tell if your charger is working unless you |
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| have a volt meter. If you suspect there is a problem with your |
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| charger, contact your local Power Wheels® authorized service |
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| center. They can test your charger for you. |
| Tripped thermal fuse | Each Power Wheels® 6 Volt (4.0 Amp/Hr.) battery has a |
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| thermal fuse. A thermal fuse may “trip” and shut down operation |
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| of the vehicle if the vehicle is overloaded or the driving conditions |
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| too severe. Once a fuse has “tripped”, release the power button |
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| and wait 25 seconds before operating the vehicle again. To avoid |
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| repeated automatic shutdowns, do not overload the vehicle by |
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| exceeding the 40 lbs (18 kg) maximum weight capacity or by |
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| towing anything behind the vehicle. Do not drive up hills or run |
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| into fixed objects, which can cause the wheels to stop spinning |
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| while power is still being supplied to the motors. If a thermal fuse |
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| continually trips, contact your local Power Wheels® authorized |
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| service center. |
| Loose wire or loose connectors | Check all wires and connectors. Make sure the motor harness |
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| connector is plugged into the battery connector, and that there |
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| are no loose wires around the motors. |
| Dead battery | If your battery is old or if you have not followed Battery Care |
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| instructions, your battery may be dead. If you are unsure whether |
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| or not the battery is dead, you can have it tested at your local |
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| Power Wheels® authorized service center. |
| Electrical switch damage | The electrical switches can become corroded due to exposure to |
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| water or moisture, or can jam due to loose dirt, sand or gravel. |
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| Contact your local Power Wheels® authorized service center for |
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| diagnosis and repair. |
| Motor damage | Contact your local Power Wheels® authorized service center for |
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| diagnosis and repair. |
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