PROBLEMS AND SOLUTIONS GUIDE

PROBLEM

POSSIBLE CAUSE

SOLUTION

Vehicle was running but

Loose wires or loose connectors

Check all wires and connectors. Make sure the battery

suddenly stopped

 

connector is tightly plugged into the motor connector,

 

 

and that there are no loose wires around the motors.

 

Tripped thermal fuse

The built-in thermal fuse may "trip" and shut down

 

 

operation of the vehicle if the vehicle is overloaded

 

 

or the driving conditions too severe. Once a fuse has

 

 

"tripped", release the drive button and wait approximately

 

 

25 seconds before operating the vehicle again. To avoid

 

 

repeated automatic shutdowns, do not overload the

 

 

vehicle by exceeding the 40 lb maximum weight capacity

 

 

or by towing anything behind the vehicle. Do not drive up

 

 

hills or run into fixed objects, which can cause the wheels

 

 

to stop spinning while power is still being supplied to the

 

 

motors. If a thermal fuse continually trips, contact your

 

 

local Power Wheels® authorized service center.

Short run time (Less than

Undercharged battery

Charge the battery. A new battery should have been

1 - 3 hours per charge)

 

charged for at least 18 hours before using the vehicle for

 

 

the first time. After first-time use, recharge the battery for

 

 

at least 14 hours after each use. Never charge the battery

 

 

longer than 30 hours.

 

 

Check all wires and connectors. Make sure the battery

 

 

connector is tightly plugged into the charger connector,

 

 

and that the charger is plugged into the wall.

 

 

Make sure power flow to the wall outlet is “ON”.

 

Overcharged battery

Do not charge the battery longer than 30 hours. If

 

 

you suspect that your battery is damaged as a result

 

 

of overcharging, contact your local Power Wheels®

 

 

authorized service center. They can test the battery

 

 

for you.

 

Battery is old and will not

Even with proper care, a rechargeable battery does not

 

accept full charge

last forever. Average battery life is 1 to 3 years depending

 

 

on vehicle use and use conditions. Replace only with

 

 

a Power Wheels® 6 Volt (4.0 Amp/Hr.) battery with built-in

 

 

thermal fuse. Do not substitute parts.

 

Tripped thermal fuse

The built-in thermal fuse may "trip" and shut down

 

 

operation of the vehicle if the vehicle is overloaded

 

 

or the driving conditions too severe. Once a fuse has

 

 

"tripped", release the drive button and wait approximately

 

 

25 seconds before operating the vehicle again. To avoid

 

 

repeated automatic shutdowns, do not overload the

 

 

vehicle by exceeding the 40 lb maximum weight capacity

 

 

or by towing anything behind the vehicle. Do not drive up

 

 

hills or run into fixed objects, which can cause the wheels

 

 

to stop spinning while power is still being supplied to the

 

 

motors. If a thermal fuse continually trips, contact your

 

 

local Power Wheels® authorized service center.

V3299pr-0920

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Fisher-Price V3299 owner manual Thermal fuse. Do not substitute parts