PROBLEMS AND SOLUTIONS GUIDE

PROBLEM

POSSIBLE CAUSE

SOLUTION

Vehicle runs sluggishly

Undercharged battery

Charge the battery. A new battery should have been

 

 

charged for at least 18 hours before using the vehicle for

 

 

the first time. After first-time use, recharge the battery for

 

 

at least 14 hours after each use. Never charge the battery

 

 

longer than 30 hours.

 

 

Check all connectors. Make sure the battery connector is

 

 

tightly plugged into the charger connector, and that the

 

 

charger is plugged into the wall.

 

 

Make sure power flow to the wall outlet is “ON”.

 

Battery needs charging

Be sure to charge the battery after each use.

 

Battery is old and will not accept

Even with proper care, a rechargeable battery does not

 

full charge

last forever. Average battery life is 1 to 3 years depending

 

 

on vehicle use and use conditions. Replace only with

 

 

a Power Wheels® 6 Volt (4.0 Amp/Hr.) battery with built-in

 

 

thermal fuse. Do not substitute parts.

 

Vehicle is overloaded

Make sure you do not overload the vehicle by allowing

 

 

more than one rider at one time, exceeding the 40 lb.

 

 

maximum weight capacity, or by towing objects behind

 

 

the vehicle.

 

Driving conditions are too stressful

Use only on generally level ground.

Sometimes the vehicle

Loose wire or connector

Check all wires around the motors and all connectors to

doesn’t run, but other times

 

make sure they are tight.

it does

Motor or electrical switch damage

Contact your local Power Wheels® authorized service

 

 

 

center for diagnosis and repair.

When the button is

Loose wire or connector

Check all wires around the motors and all connectors to

pressed, the vehicle won’t

 

make sure they are tight.

run without a push

“Dead Spot” on motor

Contact your local Power Wheels® authorized service

 

 

 

center for diagnosis and repair.

Battery’s thermal fuse

Damaged battery

Contact your local Power Wheels® authorized service

constantly "trips", but the

 

center for diagnosis and repair.

vehicle is not overloaded

 

 

nor the driving conditions

 

 

too severe

 

 

Loud clacking or grinding

Broken gears

Contact your local Power Wheels® authorized service

noise from a motor-gearbox

 

center for diagnosis and repair.

Charger gets warm

It is normal for some chargers to get

No action required.

during use

warm during use and is not reason for

If your charger does not get warm during use, it does not

 

concern. Some chargers do not get

 

warm during use.

mean that it is not working properly.

Battery makes a sizzling

It is normal for some batteries to make

No action required.

or gurgling noise

noise and swell slightly while charging

If your battery does not make noise or swell slightly

when charging

and is not reason for concern.

 

 

during charging, it does not mean that it is not accepting

 

 

the charge.

If, after reviewing the Problems and Solutions Guide, the vehicle still fails to operate, please contact your nearest authorized service center.

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Fisher-Price V3299 owner manual Full charge