POST Numeric Codes and Text Messages

This section covers those POST errors that have numeric codes associated with them. The section also includes some text messages that may be encountered during POST.

NOTE: The computer will beep once after a POST text message is displayed on the screen.

Table 9-1Numeric Codes and Text Messages

Control panel message

Description

Recommended action

 

 

 

 

101-Option ROM Checksum Error

System ROM checksum.

1.

Verify the correct ROM.

 

 

2.

Flash the ROM if needed.

 

 

3.

Clear CMOS. (See Appendix B,

 

 

 

Password Security and Resetting

 

 

 

CMOS on page 149.)

 

 

4.

Replace the system board.

 

 

 

 

103-System Board Failure

DMA or timers.

1.

Clear CMOS. (See Appendix B,

 

 

 

Password Security and Resetting

 

 

 

CMOS on page 149.)

 

 

2.

Replace the system board.

 

 

 

162-System Options Not Set

Configuration incorrect.

Run Computer Setup and check the

 

RTC (real-time clock) battery may need to

configuration in Advanced > Onboard

 

Devices.

 

be replaced.

 

 

Reset the date and time under Control Panel. If the problem persists, replace the RTC battery. See the Removal and Replacement section for instructions on installing a new battery, or contact an authorized dealer or reseller for RTC battery replacement.

163-Time & Date Not Set

Invalid time or date in configuration

 

memory.

 

RTC (real-time clock) battery may need to

 

be replaced.

Reset the date and time under Control Panel (Computer Setup can also be used). If the problem persists, replace the RTC battery. See the Removal and Replacement section for instructions on installing a new battery, or contact an authorized dealer or reseller for RTC battery replacement.

163-Time & Date Not Set

CMOS jumper may not be properly

Check for proper placement of the CMOS

 

installed.

jumper if applicable.

 

 

 

164-MemorySize Error

Memory amount has changed since the last

Press the F1 key to save the memory

 

boot (memory added or removed).

changes.

 

 

 

 

164-MemorySize Error

Memory configuration incorrect.

1.

Run Computer Setup or Windows

 

 

 

utilities.

 

 

2.

Make sure the memory module(s) are

 

 

 

installed properly.

 

 

3.

If third-party memory has been added,

 

 

 

test using HP-only memory.

 

 

4.

Verify proper memory module type.

 

 

 

 

138 Chapter 9 POST Error Messages