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HP 8300E B8U11UT#ABA manual Sata

Models: 8300E B8U11UT#ABA

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Page 167

memory problems			129
metal plate
removing		41
monitor problems			118
mouse
cleaning		30
synchronizing wireless 34
mouse problems			123
mSATA SSD
removing		70
N
network problems			127
numeric error codes				138
O
opening the computer					32
operating guidelines				28
optical disc drive
replacing		47
optical drive connector
removing		107
optical drive problems					131
overheating, prevention					28
P
password
clearing 149
power-on		149
setup	149
POST error messages					137
power cord set requirements
country specific				155
power problems			114
power supply		156, 157
removing		80
power-on password				149
printer problems			122
problems
audio	120
CD-ROM or DVD				131
flash drive		133
general	110
hard drive		114
hardware installation					125
Internet access				134
keyboard		123
Media Card Reader					117
memory		129
monitor	118
mouse	123

network			127
power		114
printer		122
processor			131
software			136
processor problems						131
R
rear components					5
rear port cover
removing			33
removal and replacement
procedures
access panel					36
All-in One chassis						32
antenna			97
card reader board						89
converter board						60
display panel					99
fan	77
front bezel				94
graphics board					74
hard drive connector							107
heat sink			65
hood sensor				105
lower panel				40
memory			50
metal plate				41
mSATA SSD					70
optical drive connector 107
power button board							91
power supply					80
preparing to disassemble the
computer				32
serial port			55
side panels				78
speakers			76
stand		38
system board					83
thermal module 65
touch sensor board							63
webcam module						57
WLAN module					71
removing battery					53
resetting
CMOS		149
password jumper						149
rotation	7

S

safety and comfort 109 safety precautions

cleaning 29

SATA

connectors on system board

23
data cable pinouts	23
hard drive characteristics 23
screws, correct size	30
security

access panel security screw location 34

serial port removing 55

service considerations 30 setup password 149 side components 4 side panels

removing 78 software

problems 136 servicing computer 30

spare part number tamper-resistent wrench 30 Torx T-15 screwdriver 30

speakers
removing	76
specifications
computer	156
stand
removing	38

static electricity 26 swivel adjustment 6 synchronizing wireless keyboard

and mouse	34
system board
removing	83
SATA connectors		23
T
tamper-proof screws
tool 30
temperature control		28
thermal module
removing	65
tilt adjustment	6
tools, servicing 30
Torx T15 screwdriver		30

Index 159

Image 167

HP 8300E B8U11UT#ABA manual Sata

Contents

Maintenance & Service Guide Maintenance & Service Guide Iii About This BookIv About This Book Table of contents Routine Care and Disassembly Preparation 110 105107 109Viii Models 156 157Overview Product FeaturesPage Component Front components1Front components 2Side components Side components3Rear components Rear componentsRear components 6Adjusting swivel Product Features Adjusting the tilt/swivel baseHeight adjustable/recline stand optional Page Downloading Microsoft Windows updates Installing and customizing the softwareInstalling the operating system Protecting the software Installing or upgrading device drivers Windows systemsAccessing disk image ISO files Computer Setup F10 utilities Computer Setup F10 UtilityUsing Computer Setup F10 utilities 1Computer Setup-File Computer Setup-File2Computer Setup-Storage Computer Setup-Storage3Computer Setup-Security Computer Setup-SecuritySystem IDs Network BootMaster Boot Record Slot SecurityDriveLock Security System Security4Computer Setup-Power Computer Setup-PowerBios Power-On Computer Setup-Advanced5Computer Setup-Advanced Option Heading Power-On OptionsOperations VGA ConfigurationBus Options Device OptionsHow to access and run HP PC Hardware Diagnostics HP PC Hardware DiagnosticsWhy run HP PC Hardware Diagnostics Downloading HP PC Hardware Diagnostics to a USB device Sata Hard Drive Cables Serial ATA Sata Drive Guidelines and FeaturesSerial ATA Hard Drive Characteristics Sata Hard DrivesHard Drive Capacities Serial ATA Sata Drive Guidelines and FeaturesSmart ATA Drives Routine Care and Disassembly Preparation Relative Humidity Event 55% 40% 10% Electrostatic discharge informationGenerating static Preventing electrostatic damage to equipmentStatic Shielding Protection Levels Personal grounding methods and equipmentGrounding the work area Recommended materials and equipmentOperating Guidelines Routine Care General cleaning safety precautionsCleaning the computer case Cleaning the keyboardTools and software requirements Service ConsiderationsCleaning the display Cleaning the mouseHard drives Cables and connectorsLithium coin cell battery Preparing to disassemble the computer Removal and Replacement Procedures All-in One AIO ChassisCable management cover Removing the rear port coverSynchronizing the optional wireless keyboard or mouse Installing an access panel security screwPage Access panel Page Stand Page Lower panel 12Lower panel location To remove the access panelMetal plate is located under the stand Metal platePage Replacing drives Remove the access panel see Access panel on Replacing drivesPage Page Page 23Optical drive location Replacing the optical disc drivePage Page Memory Location System Board Label Channel 1Identifying Sodimm locationsPage Replacing the battery Page 34Serial port location To remove the serial port Serial portPage Webcam module Remove the access panel see Access panel on Webcam modulePage Page 40Converter board location To remove the converter board Converter boardPage Inch Touch sensor board Page To remove the heat sink Heat sinks Graphics board and processorGraphics heat sink Processor heat sink model Processor heat sink model Lift the heat sink assembly from the computer Processor MSATA Solid-State Drive To remove the mSATA SSD Wlan modulePage Page 54Graphics board location To remove the graphics board Graphics boardPage 56Speaker location To remove the speakers SpeakersFan 59Side panel locations To remove the side panels Side panelsRotate the panel out and off of the computer 61Power supply location To remove the power supply Power supply63Removing the power supply Power supply Page Remove the processor see Processor on System boardPage Page Page Page Setup Field Name Comment Label Updating Smbios InformationCard reader board Page Power button board Page Page Front bezel Page Right 4 screws Bottom 2 screw Antenna Page Display panel To install the antenna, reverse the removal proceduresPage 81Display panel screw locations 6300 models CMI panel Page Page Inch Hood sensor Page Hard drive and optical drive cables and connectors Page Safety and comfort Troubleshooting Without DiagnosticsSafety and comfort 1Solving general problems Solving general problemsTroubleshooting Without Diagnostics Poor performance is experienced Cause Solution Solving general problemsComputer date and time display is incorrect Cause Solution There is no sound or sound volume is too low Cause SolutionCause Solution Solving general problems 3Solving hard drive problems Solving power problemsSolving hard drive problems 2Solving power problemsSolving hard drive problems Computer seems to be locked up Cause Solution Computer will not boot from hard drive Cause SolutionStorage Boot Order Can not write to the media card Cause Solving media card reader problemsSolving media card reader problems 4Solving media card reader problemsBlank screen no video Cause Solution Solving display problems5Solving display problems Out of Range displays on screen Cause Solution Solving display problems6Solving audio problems Solving audio problemsAdvanced Device Options Internal Speaker Solving audio problemsEnable digital CD audio for this CD-ROM device is Sound from headphones is not clear or muffled CausePrinter will not print Cause Solution Solving printer problems7Solving printer problems There is no sound or sound volume is too low CausePrinter prints garbled information Cause Solution Solving keyboard and mouse problemsSolving keyboard and mouse problems 8Solving keyboard problems9Solving Mouse Problems Computer will not start Cause Solution Solving hardware installation problemsSolving hardware installation problems 10Solving hardware installation problemsTroubleshooting Without Diagnostics 11Solving network problems Solving network problemsSolving network problems Diagnostics reports a failure Cause Solution New network card will not boot Cause Solving memory problemsSolving memory problems 12Solving memory problemsInsufficient memory error during operation Cause Solution Out of memory error Cause SolutionMemory count during Post is wrong Cause Solution 13Solving processor problems Solving processor problemsSolving CD-ROM and DVD problems Solving processor problemsMovie will not play in the DVD drive Cause Solution Cannot eject compact disc tray-load unit Cause Solving USB flash drive problemsSolving USB flash drive problems 15Solving USB flash drive problems16Solving internet access problems Solving internet access problemsSolving internet access problems 17Solving software problems Solving software problemsPost Error Messages Control panel message Description Recommended action Post Error MessagesPost Numeric Codes and Text Messages 1Numeric Codes and Text MessagesPost Numeric Codes and Text Messages Verify monitor is attached and turned Security Drivelock Security. For each Test under Storage DPS Self-testOptions Sata Emulation to IDE, Select File Save Changes and ExitPost Error Messages Bios Occurred prior to the ME firmware update Post Numeric Codes and Text Messages Possible Cause Recommended Action Interpreting Post diagnostic front panel LEDs2Diagnostic front panel LEDs and audible codes ActivityDesktop Management Guide for more Post Error Messages Cmos Password Security and ResettingPassword Security and Resetting Cmos Establishing a Setup or Power-on passwordResetting the Setup and Power-on password Clearing and resetting the Cmos Cmos button Locate, press, and hold the Cmos button in for five secondsGeneral requirements Power Cord Set RequirementsJapanese Power Cord Requirements Country Accrediting Agency Country-specific requirementsModels SpecificationsAppendix B Specifications Table B-1SpecificationsModels Table B-2SpecificationsCmos IndexSata