Table 9-1 Numeric Codes and Text Messages (continued)
Control panel message | Description | Recommended action | |
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RAM failure. | 1. | Ensure memory modules are correctly | |
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| installed. |
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| 2. | Verify proper memory module type. |
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| 3. | Remove and replace the identified |
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| faulty memory module(s). |
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| 4. | If the error persists after replacing |
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| memory modules, replace the system |
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| board. |
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|
A memory module in memory socket | 1. | Verify proper memory module type. | |
Memory Socket(s) X, X, ... | identified in the error message is missing | 2. | Try another memory socket. |
| critical SPD information, or is incompatible | ||
| with the chipset. | 3. | Replace DIMM with a module |
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| ||
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| conforming to the SPD standard. |
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| |
Populated DIMM Configuration is not | Rearrange the DIMMs so that each channel | ||
| optimized. | has the same amount of memory. | |
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|
Recently added memory module(s) support | 1. | If additional memory was recently | |
Modules not supported on this Platform | ECC memory error correction. |
| added, remove it to see if the problem |
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| remains. |
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| 2. | Check product documentation for |
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| memory support information. |
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Keyboard failure. | 1. | Reconnect keyboard with computer | |
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| turned off. |
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| 2. | Check connector for bent or missing |
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| pins. |
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| 3. | Ensure that none of the keys are |
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| depressed. |
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| 4. | Replace keyboard. |
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I/O board keyboard controller. | 1. | Reconnect keyboard with computer | |
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| turned off. |
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| 2. | Replace the system board. |
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Keyboard failure. | 1. | Reconnect the keyboard with computer | |
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| turned off. |
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| 2. | Ensure that none of the keys are |
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| depressed. |
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| 3. | Replace the keyboard. |
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| 4. | Replace the system board. |
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