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HP 8300E B8U11UT#ABA manual

Models: 8300E B8U11UT#ABA

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13.Disconnect the hard drive cables or the optical drive cables from the system board.

NOTE: Be careful not to damage the cable when disconnecting it from the board. Do not pull on the wires.

14.Remove the connector from the computer.

Figure 7-89Removing the hard drive or optical drive connectors

To install the hard drive or optical drive connector, reverse the removal procedures.

108 Chapter 7 Removal and Replacement Procedures All-in One (AIO) Chassis

Image 116

HP 8300E B8U11UT#ABA manual

Contents

Maintenance & Service Guide Maintenance & Service Guide About This Book IiiIv About This Book Table of contents Routine Care and Disassembly Preparation 105 107109 110Models 156 157 ViiiProduct Features OverviewPage Component Front components1Front components Side components 2Side components3Rear components Rear componentsRear components Adjusting the tilt/swivel base 6Adjusting swivel Product FeaturesHeight adjustable/recline stand optional Page Downloading Microsoft Windows updates Installing and customizing the softwareInstalling the operating system Protecting the software Installing or upgrading device drivers Windows systemsAccessing disk image ISO files Computer Setup F10 Utility Computer Setup F10 utilitiesUsing Computer Setup F10 utilities Computer Setup-File 1Computer Setup-FileComputer Setup-Storage 2Computer Setup-StorageComputer Setup-Security 3Computer Setup-SecurityNetwork Boot Master Boot RecordSlot Security System IDsSystem Security DriveLock SecurityComputer Setup-Power 4Computer Setup-PowerComputer Setup-Advanced 5Computer Setup-AdvancedOption Heading Power-On Options Bios Power-OnVGA Configuration Bus OptionsDevice Options OperationsHow to access and run HP PC Hardware Diagnostics HP PC Hardware DiagnosticsWhy run HP PC Hardware Diagnostics Downloading HP PC Hardware Diagnostics to a USB device Serial ATA Sata Drive Guidelines and Features Serial ATA Hard Drive CharacteristicsSata Hard Drives Sata Hard Drive CablesHard Drive Capacities Serial ATA Sata Drive Guidelines and FeaturesSmart ATA Drives Routine Care and Disassembly Preparation Electrostatic discharge information Generating staticPreventing electrostatic damage to equipment Relative Humidity Event 55% 40% 10%Personal grounding methods and equipment Grounding the work areaRecommended materials and equipment Static Shielding Protection LevelsOperating Guidelines General cleaning safety precautions Cleaning the computer caseCleaning the keyboard Routine CareService Considerations Cleaning the displayCleaning the mouse Tools and software requirementsHard drives Cables and connectorsLithium coin cell battery Removal and Replacement Procedures All-in One AIO Chassis Preparing to disassemble the computerRemoving the rear port cover Cable management coverInstalling an access panel security screw Synchronizing the optional wireless keyboard or mousePage Access panel Page Stand Page 12Lower panel location To remove the access panel Lower panelMetal plate Metal plate is located under the standPage Remove the access panel see Access panel on Replacing drives Replacing drivesPage Page Page Replacing the optical disc drive 23Optical drive locationPage Page Memory 1Identifying Sodimm locations Location System Board Label ChannelPage Replacing the battery Page Serial port 34Serial port location To remove the serial portPage Remove the access panel see Access panel on Webcam module Webcam modulePage Page Converter board 40Converter board location To remove the converter boardPage Inch Touch sensor board Page To remove the heat sink Heat sinks Graphics board and processorGraphics heat sink Processor heat sink model Processor heat sink model Lift the heat sink assembly from the computer Processor MSATA Solid-State Drive Wlan module To remove the mSATA SSDPage Page Graphics board 54Graphics board location To remove the graphics boardPage Speakers 56Speaker location To remove the speakersFan Side panels 59Side panel locations To remove the side panelsRotate the panel out and off of the computer Power supply 61Power supply location To remove the power supply63Removing the power supply Power supply Page System board Remove the processor see Processor onPage Page Page Page Updating Smbios Information Setup Field Name Comment LabelCard reader board Page Power button board Page Page Front bezel Page Right 4 screws Bottom 2 screw Antenna Page To install the antenna, reverse the removal procedures Display panelPage 81Display panel screw locations 6300 models CMI panel Page Page Inch Hood sensor Page Hard drive and optical drive cables and connectors Page Safety and comfort Troubleshooting Without DiagnosticsSafety and comfort 1Solving general problems Solving general problemsTroubleshooting Without Diagnostics Solving general problems Computer date and time display is incorrect Cause SolutionThere is no sound or sound volume is too low Cause Solution Poor performance is experienced Cause SolutionCause Solution Solving general problems Solving power problems Solving hard drive problems2Solving power problems 3Solving hard drive problemsSolving hard drive problems Computer seems to be locked up Cause Solution Computer will not boot from hard drive Cause SolutionStorage Boot Order Solving media card reader problems Solving media card reader problems4Solving media card reader problems Can not write to the media card CauseBlank screen no video Cause Solution Solving display problems5Solving display problems Solving display problems Out of Range displays on screen Cause SolutionSolving audio problems 6Solving audio problemsSolving audio problems Enable digital CD audio for this CD-ROM device isSound from headphones is not clear or muffled Cause Advanced Device Options Internal SpeakerSolving printer problems 7Solving printer problemsThere is no sound or sound volume is too low Cause Printer will not print Cause SolutionSolving keyboard and mouse problems Solving keyboard and mouse problems8Solving keyboard problems Printer prints garbled information Cause Solution9Solving Mouse Problems Solving hardware installation problems Solving hardware installation problems10Solving hardware installation problems Computer will not start Cause SolutionTroubleshooting Without Diagnostics 11Solving network problems Solving network problemsSolving network problems Diagnostics reports a failure Cause Solution Solving memory problems Solving memory problems12Solving memory problems New network card will not boot CauseInsufficient memory error during operation Cause Solution Out of memory error Cause SolutionMemory count during Post is wrong Cause Solution Solving processor problems Solving CD-ROM and DVD problemsSolving processor problems 13Solving processor problemsMovie will not play in the DVD drive Cause Solution Solving USB flash drive problems Solving USB flash drive problems15Solving USB flash drive problems Cannot eject compact disc tray-load unit CauseSolving internet access problems 16Solving internet access problemsSolving internet access problems Solving software problems 17Solving software problemsPost Error Messages Post Error Messages Post Numeric Codes and Text Messages1Numeric Codes and Text Messages Control panel message Description Recommended actionPost Numeric Codes and Text Messages Verify monitor is attached and turned Test under Storage DPS Self-test Options Sata Emulation to IDE,Select File Save Changes and Exit Security Drivelock Security. For eachPost Error Messages Bios Occurred prior to the ME firmware update Post Numeric Codes and Text Messages Interpreting Post diagnostic front panel LEDs 2Diagnostic front panel LEDs and audible codesActivity Possible Cause Recommended ActionDesktop Management Guide for more Post Error Messages Password Security and Resetting CmosEstablishing a Setup or Power-on password Password Security and Resetting CmosResetting the Setup and Power-on password Clearing and resetting the Cmos Locate, press, and hold the Cmos button in for five seconds Cmos buttonGeneral requirements Power Cord Set RequirementsJapanese Power Cord Requirements Country-specific requirements Country Accrediting AgencySpecifications Appendix B SpecificationsTable B-1Specifications ModelsTable B-2Specifications ModelsIndex CmosSata