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HP
8300E B8U11UT#ABA
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8300E B8U11UT#ABA
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Specs
Error codes
Maintenance
VGA Configuration
Solving general problems
HP PC Hardware Diagnostics
Accessing disk image ISO files
Computer Setup F10 Utility
Cables and connectors
Updating Smbios Information
Page 106
Image 106
12.
Remove the two Torx screws that secure each antenna to the frame.
Figure
7-76
Removing the antenna
Figure
7-77
Removing the antenna
98 Chapter 7 Removal and Replacement Procedures
All-in
One (AIO) Chassis
Page 105
Page 107
Page 106
Image 106
Page 105
Page 107
Contents
Maintenance & Service Guide
Maintenance & Service Guide
About This Book
Iii
Iv About This Book
Table of contents
Routine Care and Disassembly Preparation
109
105
107
110
Models 156 157
Viii
Product Features
Overview
Page
1Front components
Front components
Component
Side components
2Side components
Rear components
Rear components
3Rear components
Adjusting the tilt/swivel base
6Adjusting swivel Product Features
Height adjustable/recline stand optional
Page
Installing the operating system
Installing and customizing the software
Downloading Microsoft Windows updates
Accessing disk image ISO files
Installing or upgrading device drivers Windows systems
Protecting the software
Computer Setup F10 Utility
Computer Setup F10 utilities
Using Computer Setup F10 utilities
Computer Setup-File
1Computer Setup-File
Computer Setup-Storage
2Computer Setup-Storage
Computer Setup-Security
3Computer Setup-Security
Slot Security
Network Boot
Master Boot Record
System IDs
System Security
DriveLock Security
Computer Setup-Power
4Computer Setup-Power
Option Heading Power-On Options
Computer Setup-Advanced
5Computer Setup-Advanced
Bios Power-On
Device Options
VGA Configuration
Bus Options
Operations
Why run HP PC Hardware Diagnostics
HP PC Hardware Diagnostics
How to access and run HP PC Hardware Diagnostics
Downloading HP PC Hardware Diagnostics to a USB device
Sata Hard Drives
Serial ATA Sata Drive Guidelines and Features
Serial ATA Hard Drive Characteristics
Sata Hard Drive Cables
Smart ATA Drives
Serial ATA Sata Drive Guidelines and Features
Hard Drive Capacities
Routine Care and Disassembly Preparation
Preventing electrostatic damage to equipment
Electrostatic discharge information
Generating static
Relative Humidity Event 55% 40% 10%
Recommended materials and equipment
Personal grounding methods and equipment
Grounding the work area
Static Shielding Protection Levels
Operating Guidelines
Cleaning the keyboard
General cleaning safety precautions
Cleaning the computer case
Routine Care
Cleaning the mouse
Service Considerations
Cleaning the display
Tools and software requirements
Lithium coin cell battery
Cables and connectors
Hard drives
Removal and Replacement Procedures All-in One AIO Chassis
Preparing to disassemble the computer
Removing the rear port cover
Cable management cover
Installing an access panel security screw
Synchronizing the optional wireless keyboard or mouse
Page
Access panel
Page
Stand
Page
12Lower panel location To remove the access panel
Lower panel
Metal plate
Metal plate is located under the stand
Page
Remove the access panel see Access panel on Replacing drives
Replacing drives
Page
Page
Page
Replacing the optical disc drive
23Optical drive location
Page
Page
Memory
1Identifying Sodimm locations
Location System Board Label Channel
Page
Replacing the battery
Page
Serial port
34Serial port location To remove the serial port
Page
Remove the access panel see Access panel on Webcam module
Webcam module
Page
Page
Converter board
40Converter board location To remove the converter board
Page
Inch
Touch sensor board
Page
Graphics heat sink
Heat sinks Graphics board and processor
To remove the heat sink
Processor heat sink model
Processor heat sink model
Lift the heat sink assembly from the computer
Processor
MSATA Solid-State Drive
Wlan module
To remove the mSATA SSD
Page
Page
Graphics board
54Graphics board location To remove the graphics board
Page
Speakers
56Speaker location To remove the speakers
Fan
Side panels
59Side panel locations To remove the side panels
Rotate the panel out and off of the computer
Power supply
61Power supply location To remove the power supply
63Removing the power supply Power supply
Page
System board
Remove the processor see Processor on
Page
Page
Page
Page
Updating Smbios Information
Setup Field Name Comment Label
Card reader board
Page
Power button board
Page
Page
Front bezel
Page
Right 4 screws Bottom 2 screw
Antenna
Page
To install the antenna, reverse the removal procedures
Display panel
Page
81Display panel screw locations 6300 models CMI panel
Page
Page
Inch
Hood sensor
Page
Hard drive and optical drive cables and connectors
Page
Safety and comfort
Troubleshooting Without Diagnostics
Safety and comfort
Troubleshooting Without Diagnostics
Solving general problems
1Solving general problems
There is no sound or sound volume is too low Cause Solution
Solving general problems
Computer date and time display is incorrect Cause Solution
Poor performance is experienced Cause Solution
Cause Solution
Solving general problems
2Solving power problems
Solving power problems
Solving hard drive problems
3Solving hard drive problems
Solving hard drive problems
Storage Boot Order
Computer will not boot from hard drive Cause Solution
Computer seems to be locked up Cause Solution
4Solving media card reader problems
Solving media card reader problems
Solving media card reader problems
Can not write to the media card Cause
5Solving display problems
Solving display problems
Blank screen no video Cause Solution
Solving display problems
Out of Range displays on screen Cause Solution
Solving audio problems
6Solving audio problems
Sound from headphones is not clear or muffled Cause
Solving audio problems
Enable digital CD audio for this CD-ROM device is
Advanced Device Options Internal Speaker
There is no sound or sound volume is too low Cause
Solving printer problems
7Solving printer problems
Printer will not print Cause Solution
8Solving keyboard problems
Solving keyboard and mouse problems
Solving keyboard and mouse problems
Printer prints garbled information Cause Solution
9Solving Mouse Problems
10Solving hardware installation problems
Solving hardware installation problems
Solving hardware installation problems
Computer will not start Cause Solution
Troubleshooting Without Diagnostics
Solving network problems
Solving network problems
11Solving network problems
Diagnostics reports a failure Cause Solution
12Solving memory problems
Solving memory problems
Solving memory problems
New network card will not boot Cause
Memory count during Post is wrong Cause Solution
Out of memory error Cause Solution
Insufficient memory error during operation Cause Solution
Solving processor problems
Solving processor problems
Solving CD-ROM and DVD problems
13Solving processor problems
Movie will not play in the DVD drive Cause Solution
15Solving USB flash drive problems
Solving USB flash drive problems
Solving USB flash drive problems
Cannot eject compact disc tray-load unit Cause
Solving internet access problems
16Solving internet access problems
Solving internet access problems
Solving software problems
17Solving software problems
Post Error Messages
1Numeric Codes and Text Messages
Post Error Messages
Post Numeric Codes and Text Messages
Control panel message Description Recommended action
Post Numeric Codes and Text Messages
Verify monitor is attached and turned
Select File Save Changes and Exit
Test under Storage DPS Self-test
Options Sata Emulation to IDE,
Security Drivelock Security. For each
Post Error Messages
Bios
Occurred prior to the ME firmware update
Post Numeric Codes and Text Messages
Activity
Interpreting Post diagnostic front panel LEDs
2Diagnostic front panel LEDs and audible codes
Possible Cause Recommended Action
Desktop Management Guide for more
Post Error Messages
Password Security and Resetting
Cmos
Establishing a Setup or Power-on password
Password Security and Resetting Cmos
Resetting the Setup and Power-on password
Clearing and resetting the Cmos
Locate, press, and hold the Cmos button in for five seconds
Cmos button
Japanese Power Cord Requirements
Power Cord Set Requirements
General requirements
Country-specific requirements
Country Accrediting Agency
Table B-1Specifications
Specifications
Appendix B Specifications
Models
Table B-2Specifications
Models
Index
Cmos
Sata
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