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HP
8300E B8U11UT#ABA
manual
Right 4 screws Bottom 2 screw
Models:
8300E B8U11UT#ABA
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Specifications
Error codes
Maintenance
VGA Configuration
Solving general problems
HP PC Hardware Diagnostics
Accessing disk image ISO files
Computer Setup F10 Utility
Cables and connectors
Updating Smbios Information
Page 104
Image 104
◦
Right 4 screws
◦
Bottom: 2 screw
Figure
7-75
Front bezel assembly screw locations – 8300 models
13.
Lift the bracket from the bezel.
To install the front bezel, reverse the removal procedures.
96 Chapter 7 Removal and Replacement Procedures
All-in
One (AIO) Chassis
Page 103
Page 105
Page 104
Image 104
Page 103
Page 105
Contents
Maintenance & Service Guide
Maintenance & Service Guide
About This Book
Iii
Iv About This Book
Table of contents
Routine Care and Disassembly Preparation
105
107
109
110
Models 156 157
Viii
Product Features
Overview
Page
Component
Front components
1Front components
Side components
2Side components
3Rear components
Rear components
Rear components
Adjusting the tilt/swivel base
6Adjusting swivel Product Features
Height adjustable/recline stand optional
Page
Downloading Microsoft Windows updates
Installing and customizing the software
Installing the operating system
Protecting the software
Installing or upgrading device drivers Windows systems
Accessing disk image ISO files
Computer Setup F10 Utility
Computer Setup F10 utilities
Using Computer Setup F10 utilities
Computer Setup-File
1Computer Setup-File
Computer Setup-Storage
2Computer Setup-Storage
Computer Setup-Security
3Computer Setup-Security
Network Boot
Master Boot Record
Slot Security
System IDs
System Security
DriveLock Security
Computer Setup-Power
4Computer Setup-Power
Computer Setup-Advanced
5Computer Setup-Advanced
Option Heading Power-On Options
Bios Power-On
VGA Configuration
Bus Options
Device Options
Operations
How to access and run HP PC Hardware Diagnostics
HP PC Hardware Diagnostics
Why run HP PC Hardware Diagnostics
Downloading HP PC Hardware Diagnostics to a USB device
Serial ATA Sata Drive Guidelines and Features
Serial ATA Hard Drive Characteristics
Sata Hard Drives
Sata Hard Drive Cables
Hard Drive Capacities
Serial ATA Sata Drive Guidelines and Features
Smart ATA Drives
Routine Care and Disassembly Preparation
Electrostatic discharge information
Generating static
Preventing electrostatic damage to equipment
Relative Humidity Event 55% 40% 10%
Personal grounding methods and equipment
Grounding the work area
Recommended materials and equipment
Static Shielding Protection Levels
Operating Guidelines
General cleaning safety precautions
Cleaning the computer case
Cleaning the keyboard
Routine Care
Service Considerations
Cleaning the display
Cleaning the mouse
Tools and software requirements
Hard drives
Cables and connectors
Lithium coin cell battery
Removal and Replacement Procedures All-in One AIO Chassis
Preparing to disassemble the computer
Removing the rear port cover
Cable management cover
Installing an access panel security screw
Synchronizing the optional wireless keyboard or mouse
Page
Access panel
Page
Stand
Page
12Lower panel location To remove the access panel
Lower panel
Metal plate
Metal plate is located under the stand
Page
Remove the access panel see Access panel on Replacing drives
Replacing drives
Page
Page
Page
Replacing the optical disc drive
23Optical drive location
Page
Page
Memory
1Identifying Sodimm locations
Location System Board Label Channel
Page
Replacing the battery
Page
Serial port
34Serial port location To remove the serial port
Page
Remove the access panel see Access panel on Webcam module
Webcam module
Page
Page
Converter board
40Converter board location To remove the converter board
Page
Inch
Touch sensor board
Page
To remove the heat sink
Heat sinks Graphics board and processor
Graphics heat sink
Processor heat sink model
Processor heat sink model
Lift the heat sink assembly from the computer
Processor
MSATA Solid-State Drive
Wlan module
To remove the mSATA SSD
Page
Page
Graphics board
54Graphics board location To remove the graphics board
Page
Speakers
56Speaker location To remove the speakers
Fan
Side panels
59Side panel locations To remove the side panels
Rotate the panel out and off of the computer
Power supply
61Power supply location To remove the power supply
63Removing the power supply Power supply
Page
System board
Remove the processor see Processor on
Page
Page
Page
Page
Updating Smbios Information
Setup Field Name Comment Label
Card reader board
Page
Power button board
Page
Page
Front bezel
Page
Right 4 screws Bottom 2 screw
Antenna
Page
To install the antenna, reverse the removal procedures
Display panel
Page
81Display panel screw locations 6300 models CMI panel
Page
Page
Inch
Hood sensor
Page
Hard drive and optical drive cables and connectors
Page
Safety and comfort
Troubleshooting Without Diagnostics
Safety and comfort
1Solving general problems
Solving general problems
Troubleshooting Without Diagnostics
Solving general problems
Computer date and time display is incorrect Cause Solution
There is no sound or sound volume is too low Cause Solution
Poor performance is experienced Cause Solution
Cause Solution
Solving general problems
Solving power problems
Solving hard drive problems
2Solving power problems
3Solving hard drive problems
Solving hard drive problems
Computer seems to be locked up Cause Solution
Computer will not boot from hard drive Cause Solution
Storage Boot Order
Solving media card reader problems
Solving media card reader problems
4Solving media card reader problems
Can not write to the media card Cause
Blank screen no video Cause Solution
Solving display problems
5Solving display problems
Solving display problems
Out of Range displays on screen Cause Solution
Solving audio problems
6Solving audio problems
Solving audio problems
Enable digital CD audio for this CD-ROM device is
Sound from headphones is not clear or muffled Cause
Advanced Device Options Internal Speaker
Solving printer problems
7Solving printer problems
There is no sound or sound volume is too low Cause
Printer will not print Cause Solution
Solving keyboard and mouse problems
Solving keyboard and mouse problems
8Solving keyboard problems
Printer prints garbled information Cause Solution
9Solving Mouse Problems
Solving hardware installation problems
Solving hardware installation problems
10Solving hardware installation problems
Computer will not start Cause Solution
Troubleshooting Without Diagnostics
11Solving network problems
Solving network problems
Solving network problems
Diagnostics reports a failure Cause Solution
Solving memory problems
Solving memory problems
12Solving memory problems
New network card will not boot Cause
Insufficient memory error during operation Cause Solution
Out of memory error Cause Solution
Memory count during Post is wrong Cause Solution
Solving processor problems
Solving CD-ROM and DVD problems
Solving processor problems
13Solving processor problems
Movie will not play in the DVD drive Cause Solution
Solving USB flash drive problems
Solving USB flash drive problems
15Solving USB flash drive problems
Cannot eject compact disc tray-load unit Cause
Solving internet access problems
16Solving internet access problems
Solving internet access problems
Solving software problems
17Solving software problems
Post Error Messages
Post Error Messages
Post Numeric Codes and Text Messages
1Numeric Codes and Text Messages
Control panel message Description Recommended action
Post Numeric Codes and Text Messages
Verify monitor is attached and turned
Test under Storage DPS Self-test
Options Sata Emulation to IDE,
Select File Save Changes and Exit
Security Drivelock Security. For each
Post Error Messages
Bios
Occurred prior to the ME firmware update
Post Numeric Codes and Text Messages
Interpreting Post diagnostic front panel LEDs
2Diagnostic front panel LEDs and audible codes
Activity
Possible Cause Recommended Action
Desktop Management Guide for more
Post Error Messages
Password Security and Resetting
Cmos
Establishing a Setup or Power-on password
Password Security and Resetting Cmos
Resetting the Setup and Power-on password
Clearing and resetting the Cmos
Locate, press, and hold the Cmos button in for five seconds
Cmos button
General requirements
Power Cord Set Requirements
Japanese Power Cord Requirements
Country-specific requirements
Country Accrediting Agency
Specifications
Appendix B Specifications
Table B-1Specifications
Models
Table B-2Specifications
Models
Index
Cmos
Sata
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