There is no sound or sound volume is too low.
Cause | Solution |
The application is set to use a different audio device than speakers.
Some graphics cards support audio over the DisplayPort connection, so multiple audio devices may be listed in Device Manager. Make sure the correct device is being used.
Some applications can select which audio output device is | Make sure the application has selected the correct audio |
used. | device. |
|
|
The operating system controls may be set to use a different | Set the operating system to use the correct audio device. |
audio device as the default output device than what is |
|
expected. |
|
|
|
Solving printer problems
If you encounter printer problems, see the documentation that came with the printer and to the common causes and solutions listed in the following table.
Table
Printer will not print.
Cause | Solution |
|
|
Printer is not turned on and online. | Turn the printer on and make sure it is online. |
|
|
The correct printer drivers for the application are not | 1. Install the correct printer driver for the application. |
installed. | 2. Try printing using the |
| |
| DIR C:\ > [printer port] |
| where [printer port] is the address of the printer being |
| used. If the printer works, reload the printer driver. |
|
|
If you are on a network, you may not have made the | Make the proper network connections to the printer. |
connection to the printer. |
|
|
|
Printer may have failed. | Run printer |
|
|
Printer will not turn on. |
|
|
|
Cause | Solution |
The cables may not be connected properly.
Reconnect all cables and check the power cord and electrical outlet.
Printer prints garbled information.
Cause | Solution |
|
|
The correct printer driver for the application is not installed. | Install the correct printer driver for the application. |
|
|
122 Chapter 8 Troubleshooting Without Diagnostics