TROUBLESHOOTING

WARNING: Turn off heater and let cool before servicing. Only a qualified service person should service and repair heater.

CAUTION: Never use a wire, needle or similar object to clean ODS/pilot. This can damage ODS/pilot unit.

Note: All troubleshooting items are listed in order of operation.

OBSERVED PROBLEM

POSSIBLE CAUSE

REMEDY

When ignitor button is pressed,

1.

Ignitor electrode not con-

1.

Reconnect ignitor cable.

there is no spark at ODS/

 

nected to ignitor cable.

 

 

pilot.

2.

Ignitor cable pinched or

2.

Free ignitor cable if pinched

 

 

wet.

 

by any metal or tubing. Keep

 

 

 

 

ignitor cable dry.

 

3.

Broken ignitor cable.

3.

Replace ignitor cable.

 

4.

Bad ignitor.

4.

Replace ignitor.

 

5.

Ignitor electrode positioned

5.

Replace pilot assembly.

 

 

wrong.

 

 

 

6.

Ignitor electrode broken.

6.

Replace pilot assembly.

 

7.

Battery not installed, battery

7.

Install new alkaline battery in

 

 

power low or battery not

 

electronic ignitor. Verify bat-

 

 

installed correctly.

 

tery is installed correctly.

When ignitor button is pressed,

1.

Gas supply turned off or

1.

Turn on gas supply or open

there is spark at ODS/pilot but

 

equipment shutoff valve

 

equipment shutoff valve.

no ignition.

 

closed.

2.

Turn control knob to PILOT

 

2.

Control knob not in PILOT

 

 

position.

 

position.

 

3.

Control knob not pressed in

3.

Press in control knob while

 

 

while in PILOT position.

 

in PILOT position.

 

4.

Air in gas lines when

4.

Continue holding down

 

 

installed.

 

control knob. Repeat ignit-

 

 

 

 

ing operation until air is

 

 

 

 

removed.

 

5.

Depleted gas supply (pro-

5.

Contact local propane/LP

 

 

pane/LP only).

 

gas company.

 

6.

ODS/pilot is clogged.

6.

Clean ODS/pilot (see Clean-

 

 

 

 

ing and Maintenance, page

 

 

 

 

25) or replace ODS/pilot

 

 

 

 

assembly.

 

7.

Gas regulator setting is not

7.

Replace gas regulator.

 

 

correct.

 

 

26

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