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FREECOM FX-5
GB
4
Freecom Internet Service
Freecom Technologies have the following service available on the Internet at www.freecom.com
•Online information about technical problems
•current product information
•Drivers, driver updates and software information
•Forum
Support Hotline
The following hotlines are available if you still are unable to get your Freecom device to work properly after reading the manual and the suggestions for correcting errors:
| Hotline | |
België (NL)* | 0 78 25 00 00 | supportnl@freecom.com |
Belgique (F)* | 0 78 25 00 01 | supportfr@freecom.com |
Belgien (D)* | 0 78 25 00 02 | supportde@freecom.com |
Danmark | 33 11 42 00 | supportint@freecom.com |
Deutschland | 020 37 68 09 50 | supportde@freecom.com |
Österreich | +49 (0)20 37 68 09 50 | supportde@freecom.com |
France | 01340 472 05 | supportfr@freecom.com |
Nederland | 015 888 0110 | supportnl@freecom.com |
Norge | 62 82 13 67 | supportint@freecom.com |
Schweiz (D) | 0848 88 99 10 | supportde@freecom.com |
Suisse (F) | 0848 88 77 10 | supportfr@freecom.com |
Suomessa | 03 - 6 10 13 82 | supportint@freecom.com |
Sverige | 08 - 29 66 00 | supportint@freecom.com |
United Kingdom | 01423 704 715 | supportuk@freecom.com |
Ireland | +44 1423 704 715 | supportuk@freecom.com |
USA | 510 548 48 49 | supportusa@freecom.com |
other countries | +31 (0) 1 58 88 01 10 | supportint@freecom.com |
*(alléén in België/seulement pour la Belgique/nur in Belgien)
If possible, try to call from a phone near your computer.
Please have the following information on hand for your call:
•the serial number on the rear of your Freecom drive
•the revision no. of the "Freecom Manual and Driver" CD
•information on the power supply
•the version number of your operating system and the software you are having problems with
•the precise error description or error message displayed
•the name and the model of your computer and, in case it is needed, the installed hardware
18• Is the problem reproduced every time?
• Has this problem occurred before? If it is a new one, have you recently