137033000B 0810Dryer Tech Data Sheet
This information is intended for Qualified Technicians Only.
CAUTION: DISCONNECT ELECTRICAL CURRENT BEFORE SERVICING
Please Return This Sheet to its Envelope in the Product for Future Reference
READING ERROR CODES
1. Press and hold the Select and Cancel buttons simultaneously for 6 seconds to reset control. The buzzer will sound 1 time.
2. Immediately after, rotate cycle selector knob 2 turns counter-clockwise to the third position from the top, and then
press and hold the Select and Cancel buttons simultaneously for 6 seconds. The control will enter Field Test Mode, the
buzzer will sound 3 times, and the digital display will alternate between “Fld” and the firmware revision number (ex. “r03”).
3. Rotate the cycle selector knob 2 turns counterclockwise. The error code will appear in the digit display.
Troubleshoot problem by using chart below.
To move on to the next code, press the Options button.
To clear code, press the Select button. Code will be cleared when mode is exited.
To exit this mode, simultaneously press and hold the Select and Cancel buttons for 6 seconds.
Error Code Label Description Solution
E10 General EEPROM
Fault
Problem with communication
between EEPROM and the
microprocessor.
Clear code, exit mode and start dryer. If problem persists, replace electronic
control.
E11 Checksum Error Problem with communications or
memory did not check, one has
become corrupted.
Clear code, exit mode and start dryer. If problem persists, replace electronic
control.
E12 Non fatal R/W
error
Problem reading or writing to the
memory or input/output.
Clear code, exit mode and start dryer. If problem persists, replace electronic
control.
E24 Control NTC Short
Circuit
Control thermistor or its wiring is
shorted.
Remove wires from control thermistor. Measure resistance of thermistor. If
reading is not 50 K (± 10%), replace thermistor. If reading is within 50 K (±
10%), check wiring between thermistor and electronic control. If good,
replace electronic control.
E25 Control NTC Open
Circuit
Control thermistor or its wiring is
open.
Remove wires from control thermistor. Measure resistance of thermistor. If
reading is not 50 K (± 10%), replace thermistor. If reading is within 50 K (±
10%), check wiring between thermistor and electronic control. If good,
replace electronic control.
E4A Program Timeout
Fault
The drying time has exceeded
program time for that cycle.
Press Pause Cancel and SELECT buttons for 6 seconds to exit test modes.
Position cycle selector to NORMAL, temperature selector to HIGH HEAT
and touch START. Check for anything that would extend dry times such as:
no heat, restricted vent, blower fan blade broken or loose, dryer installed in
closet with solid door, or bad connection in moisture sensor bar circuit or
dirty bars. If dryer operates normally but code returns, replace electronic
control.
E5B Heater Fault (no
heating)
Temperature reading of control
thermistor has not changed in a
certain amount of time.
Position cycle selector to NORMAL, temperature selector to HIGH HEAT
and touch START. Measure voltage across terminals on relay RL2 (heater
relay) on electronic control. If meter reads 240V on electric models and
120V on gas models, replace electronic control. If meter reads zero, remove
power from dryer. Disconnect wire going to NO terminal on the relay RL2.
Reconnect power and measure voltage drop between terminal COM on
relay RL2 and neutral. If meter reads zero, wire between incoming line and
relay RL2 is open. If meter reads 120V, check the rest of the heater circuit.
E68 Key (button) Struck
Fault
One of the keys (buttons) is stuck
closed (active).
Enter function test mode and perform key (button) test to determine which
button is at fault. Carefully free the and perform the test again. If button is
free but the key struck code still exists, replace electronic control.
E8C Too many trips in a
period of time.
The safety (high limit) thermostat
has tripped too many times within
a certain period of program time.
Check for blocked lint filter, blocked exhaust, air leaks around air duct,
broken blower fan blades, worn or loose drum seals, dryer installed in closet
with solid doors or door seal not correctly seated.
EAF Watch Dog Reset Microcontroller has been reset by
internal Watchdog timer.
Clear code, exit mode and start dryer. If problem persists, replace electronic
control.