BEFORE YOU CALL
1-800-944-9044 (United States)
1-800-265-8352 (Canada)
Visit our web site at
www.frigidaire.com
CONCERN POTENTIAL CAUSE
COMMON SOLUTION
AUTOMATIC ICE MAKER
Ice maker is | • | Ice maker power switch | • | Turn power switch to On (“I”) posi- |
not making |
| is Off. |
| tion. |
any ice. | • | Ice maker has small | • | Remove small cube from ice maker. |
|
| cube caught in mecha- |
| The ice and water filter cartridge may |
|
| nism. |
| be clogged. Replace filter cartridge. |
| • | Saddle valve on cold | • | Turn off household water line valve. |
|
| water pipe is clogged |
| Remove valve. Ensure that valve is |
|
| or restricted by foreign |
| not a |
|
| material. |
| valve. Replace valve if necessary. |
Ice maker is | • | Ice maker is produc- | • | The ice maker produces approximately |
not making |
| ing less ice than you |
| four (4) pounds of ice every 24 hours |
enough ice. |
| expect. |
| depending on usage conditions. |
| • | Check to see if water | • | If it is, replace the ice and water filter |
|
| dispenser is dispensing |
| cartridge. |
|
| slower than normal. |
|
|
Ice maker will | • | Ice maker wire signal | • | Move item and release wire signal |
not stop mak- |
| arm is being held down |
| arm. Remove any ice cubes that are |
ing ice. |
| by some item in the |
| frozen together over the wire signal |
|
| freezer. |
| arm. |
Ice cubes | • | Ice cubes are not | • | Remove ice container and discard ice |
are freezing |
| being used frequently |
| from container. Ice maker will produce |
together. |
| enough. |
| fresh supply. |
| • | Ice cubes are hollow | • | The ice and water filter cartridge may |
|
| (partially frozen cubes |
| be clogged. Replace filter cartridge. |
|
| with water inside). |
|
|
| • | Freezer control is set | • | Set freezer control to colder setting. |
|
| too warm. |
| Allow 24 hours for temperature to |
|
|
|
| stabilize. |
OPENING/CLOSING OF DOORS/DRAWERS |
|
| ||
|
|
|
|
|
Door(s) will | • | Door was closed too | • | Close both doors gently. |
not close. |
| hard, causing other |
|
|
|
| door to open slightly. |
|
|
| • | Refrigerator is not | • | Ensure floor is level and solid, and |
|
| level. It rocks on the |
| can adequately support the refrigera- |
|
| floor when moved |
| tor. Contact a carpenter to correct a |
|
| slightly. |
| sagging or sloping floor. |
| • | Refrigerator is touching | • | Ensure floor is level and solid, and |
|
| a wall or cabinet. |
| can adequately support the refrigera- |
|
|
|
| tor. Contact a carpenter to correct a |
|
|
|
| sagging or sloping floor. |
Drawers are | • | Food is touching shelf | • | Remove top layer of items in drawer. |
difficult to |
| on top of drawer. |
|
|
move. | • | Track that drawers slide | • | Ensure drawer is properly installed on |
|
| on is dirty. |
| track. |
|
|
| • | Clean drawer, rollers, and track. See |
|
|
|
| Care & Cleaning. |
28