BEFORE YOU CALL (CONTINUED)

PROBLEM

CAUSE

 

CORRECTION

 

 

 

 

WATER DISPENSER

 

 

 

 

 

 

Dispenser will not

Household water line valve is

Open household water line valve. See PROBLEM

dispense water.

not open.

 

section ICE MAKER IS NOT MAKING ANY ICE.

 

Freezer door is not closed.

Ensure that freezer door is closed.

 

Ice & water filter cartridge is

Replace filter cartridge.

 

clogged.

 

 

 

Front filter not fully installed, if

Push filter in until you hear a “click”. Filter should be

 

equipped

 

flush with cabinet.

 

 

 

 

 

 

Water has an odd taste

Water has been in the tank for

Draw and discard 10 – 12 glasses of water to freshen

and/or odor.

a period of time.

 

the supply and completely rinse out the tank.

 

Unit not properly connected to

Connect unit to cold water line that supplies water to

 

cold water line.

 

the kitchen faucet.

 

Tubing used in the household

For best results, use copper tubing for water

 

water supply and installation

 

connections.

 

may affect water taste and

 

 

 

odor.

 

 

 

Water has a high mineral

Contact water treatment plant for help.

 

content.

 

 

 

 

 

Water pressure is

Cut-off and cut-on pressures

Have someone turn up the cut-off and cut-on pressure

extremely low.

are too low (well systems

 

on the water pump system (well systems only).

 

only).

It is normal for a reverse osmosis system to be below

 

Reverse osmosis system is in

 

regenerative phase.

 

20 psi during the regenerative phase.

 

 

 

 

ODORS IN REFRIGERATOR

 

 

 

 

 

 

Interior is dirty.

Interior needs to be cleaned.

See Care & Cleaning Chart in Care and Cleaning

 

 

 

section.

 

Food with strong odors is in

Cover food tightly.

 

refrigerator.

 

 

 

 

 

 

OPENING/CLOSING OF DOORS/DRAWERS

 

 

 

 

 

Door(s) will not close.

Door was closed too hard,

Close both doors gently.

 

causing other door to open

 

 

 

slightly.

 

 

 

Refrigerator is not level. It

Ensure floor is level and solid, and can adequately

 

rocks on the floor when moved

 

support the refrigerator. Contact a carpenter to correct

 

slightly.

 

a sagging or sloping floor.

 

Refrigerator is touching a wall

Ensure floor is level and solid, and can adequately

 

or cabinet.

 

support the refrigerator. Contact a carpenter to correct

 

 

 

a sagging or sloping floor.

 

 

 

Drawers are difficult to

Food is touching shelf on top

Keep less food in drawer.

move.

of drawer.

 

 

 

Track that drawers slide on is

Clean drawer, rollers, and track. See Care & Cleaning

 

dirty.

 

Chart in Care and Cleaning section.

 

 

 

 

LIGHT BULB IS NOT ON

 

 

 

 

 

 

Light bulb is not on.

Light bulb is burned out.

See Replacing Light Bulbs in Care and Cleaning

 

 

 

section.

 

Light switch is stuck.

Light switch is located on side of refrigerator and

 

 

 

freezer liners.

 

No electric current is reaching

See PROBLEM section RUNNING OF

 

refrigerator.

 

REFRIGERATOR.

 

 

 

 

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Frigidaire FRS23KF6EM1 Water Dispenser, Odors in Refrigerator, OPENING/CLOSING of DOORS/DRAWERS, Light Bulb is not on