BEFORE YOU CALL (CONTINUED)
PROBLEM | CAUSE | CORRECTION |
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AUTOMATIC ICE MAKER (CONTINUED) |
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Ice maker is not | • Ice maker is producing less ice | • Ice maker should produce approximately 4 – 5 pounds |
making enough ice. | than you expect. | of ice every 24 hours. Extra Ice should produce up to 8 |
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| pounds of ice every 24 hours. |
| • Freezer is not cold enough. | • See PROBLEM section TEMPERATURES ARE TOO |
| • Household water line valve is | WARM. |
| • Turn on household water line valve. | |
| not completely open. |
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| • Check to see if water | • If it is, replace the ice & water filter cartridge. |
| dispenser is dispensing slower |
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| than normal. |
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Ice maker will not stop | • Ice maker wire signal arm is | • Move item and release wire signal arm. Remove any |
making ice. | being held down by some item | ice cubes that are frozen together over the wire signal |
| in the freezer. | arm. |
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Ice maker is not | • Ice cubes are not being used | • Remove and shake ice container to separate cubes. |
separating the ice | frequently enough. |
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cubes. | • Ice cubes are hollow or smaller | • The ice & water filter cartridge may be clogged. |
| than normal. | Replace filter cartridge. |
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Ice has bad odor and | • Ice has picked up odor or | • Cover foods tightly. Discard stale ice. Ice maker will |
taste. | flavor from strong food stored | produce fresh supply. |
| in refrigerator or freezer. |
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| • Water running to ice maker | • Add filter to water supply line. Consult a water |
| has poor taste or odor. | purifying company. |
| • Ice not used frequently enough. | • Discard stale ice. |
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ICE DISPENSER |
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Dispenser will not | • Ice storage container is empty. | • When the first supply of ice is dropped into the |
dispense ice. |
| container, the dispenser should operate. |
| • Freezer temperature is set too | • Turn freezer control to a higher setting so that ice |
| warm. | cubes will be made. When first supply of ice is made, |
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| dispenser should operate. |
| • Household water line valve is | • Open household water line valve. Allow sufficient time |
| not open. | for the ice to be made. When ice is made, the |
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| dispenser should operate. |
| • Freezer door is not closed. | • Ensure freezer door is closed. |
| • Ice dispensing arm has been | • Motor is overloaded. Motor overload protector will |
| held in for more than | reset in approximately 3 minutes. Ice can then be |
| minutes. | dispensed. |
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Ice dispenser is | • Ice has melted and frozen | • Remove ice container, thaw, and empty the contents. |
jammed. | around auger due to infrequent | Clean container, wipe dry, and replace in proper |
| use, temperature fluctuations, | position. When new ice is made, dispenser should |
| and/or power outages. | operate. |
| • Ice cubes are jammed | • Remove ice cubes that are jamming the dispenser. |
| between ice maker and back |
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| of ice container. | • Use the dispenser often so that cubes do not freeze |
| • Ice cubes are frozen together. | |
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| together. |
| • Ice cubes are hollow or smaller | • The ice & water filter cartridge could be clogged. |
| than normal. | Replace the filter cartridge. Dispensing system |
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| operates best at 30 – 100 psi water pressure. Well |
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| water pressures should fall within this range. |
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