User’s Guide for Modem Charging Cradle PS6PMCM 8
Chapter 2 – Product/Technical Support

Product Support

We are committed to providing our customers with first-class customer
service and technical support. You can receive product support in a
variety of ways:
North America Product Support
Mobility Electronics
9918 Via Pasar
San Diego, CA 92126
Phone: (858) 880-2225
Fax: (858) 530-2733
E-mail: handheldsolutions@mobl.com
Web: www.mobilityelectronics.com

Technical Support

For additional information, please refer to the documentation that came
with the Palm Tungsten E2. If you need additional assistance, you can
contact technical support via e-mail at: handheld_connectivity@mobl.com
or directly by phone at (858) 880-2225 and follow the voice prompts to
our Technical Support personnel.
Before calling us, please have the following information ready:
Your name, email address, and phone number
Your Modem Charging Cradle’s model number
Your Modem Charging Cradle’s serial number
NOTE
The Modem Charging Cradle serial number can be
found on the product label on the underside of the
cradle.
The handheld’s make and model (e.g., Palm Tungsten E2)
Your computer’s make, model, and operating system
A detailed problem description