Troubleshooting
| Problem | Possible cause | Solution | Page | |
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| Face detection | Intelligent Face Detection is not available in | Choose a different shooting mode. | 24 |
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| not available. | the current shooting mode. |
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| The subject’s face is obscured by sunglasses, a | Remove the obstructions. |
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| hat, long hair, or other objects. |
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Intelligent |
| No face is | The subject’s face occupies only a small area | Change the composition so that the subject’s | 36 |
Face |
| of the frame. | face occupies a larger area of the frame. |
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| detected. |
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Detection |
| The subject’s head is tilted or horizontal. | Ask the subject to hold their head straight. |
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| The camera is tilted. | Hold the camera straight. | 20 |
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| The subject’s face is poorly lit. | Shoot in bright light. | — |
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| Wrong subject | The selected subject is closer to the center of | Recompose the picture or turn face detection | 38, 81 |
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| selected. | the frame than the main subject. | off and frame the picture using focus lock. |
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| Macro mode is | Macro mode is not available in the current | Choose a different shooting mode. | 24, 40 | |
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| not available. | shooting mode. |
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| The flash is lowered. | Raise the flash. | 41 |
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| The flash is charging. | Wait for the flash to charge. | 41 |
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| The flash does | The flash is not available in the current shoot- | Choose a different shooting mode. | 24 |
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| ing mode. | |||
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| not fire. |
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| The batteries are exhausted. | Insert fresh or | 9 | |
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Flash |
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| The camera is in super macro or continuous | Turn super macro and continuous shooting | 40, 46 |
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| shooting mode. | modes off. |
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| Flash mode | The desired flash mode is not available in the | Choose a different shooting mode. | 24 |
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| not available. | current shooting mode. |
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| The flash does | The subject is not in range of the flash. | Position the subject in range of the flash. | 127 |
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| not fully light | The flash window is obstructed. | Hold the camera correctly. | 20 |
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| the subject. | Fast shutter speed selected. | Choose a slower shutter speed. | 33, 34 |
116