Troubleshooting
Shooting
Problem | Possible cause | Solution | Page | ||
| No picture is | Memory is full. | Insert a new memory card or delete pictures. | 5, 32 | |
| Memory is not formatted. | Format the memory card or internal memory. | 69 | ||
| taken when | ||||
| There is dirt on the memory card contacts. | Clean the contacts with a soft, dry cloth. | 6 | ||
| the shutter | ||||
| The memory card is damaged. | Insert a new memory card. | 5 | ||
Taking | button is | ||||
The batteries are exhausted. | Insert fresh or | 4 | |||
pictures | pressed. | ||||
The camera has turned off automatically. | Turn the camera on. | 8, 69 | |||
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| The monitor |
| The monitor may darken while the fl ash |
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| goes dark after | The fl ash has fi red. | 21 | ||
| charges. Wait for the fl ash to charge. | ||||
| shooting. |
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| The camera | The subject is close to the camera. | Select macro mode. | 20 | |
Focus | The subject is far away from the camera. | Cancel macro mode. | |||
does not focus. |
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| The subject is not suited to autofocus. | Use focus lock. | 18 | ||
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Macro mode is | The camera is in a shooting mode where | Choose a different shooting mode. | 25 | ||
not available. | the macro mode cannot be selected. | ||||
| Face detection | The camera is in a shooting mode where | Choose a different shooting mode. | 25 | |
| not available. | face detection cannot be selected. |
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| The subject’s face is obscured by sunglass- | Remove the obstructions. |
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| es, a hat, long hair, or other objects. |
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Intelligent | No face is | The subject’s face occupies only a small | Change the composition so that the subject’s | 15 | |
Face | detected. | area of the frame. | face occupies a larger area of the frame. |
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Detection | The subject’s head is tilted or horizontal. | Ask the subject to hold their head straight. |
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| The camera is tilted. | Hold the camera straight. | 11 | |
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| The subject’s face is poorly lit. | Shoot in bright light. | — | |
| Wrong subject | The selected subject is closer to the center | Recompose the picture or turn face detection | 18 | |
| selected. | of the frame than the main subject. | off and frame the picture using focus lock. | ||
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76