Troubleshooting

 

Problem

Possible cause

Solution

Page

 

 

The fl ash does

The camera is in a shooting mode where

Choose a different shooting mode.

25

 

 

the fl ash cannot fi re.

 

 

 

 

not fi re.

The batteries are exhausted.

Insert fresh or fully-charged spare batteries.

4

 

 

 

The fl ash is off (X).

Choose a different fl ash mode.

21

Flash

 

Some fl ash

The camera is in a shooting mode where

 

 

 

modes are not

the fl ash setting you want to use cannot be

Choose a different shooting mode.

25

 

 

 

 

available.

selected.

 

 

 

 

The fl ash does

The subject is not in range of the fl ash.

Position the subject in range of the fl ash.

87

 

 

not fully light

 

 

 

 

 

The fl ash window is obstructed.

Hold the camera correctly.

11

 

 

the subject.

 

 

 

The lens is dirty.

Clean the lens.

74

 

 

Pictures are

The lens is blocked.

Keep objects away from the lens.

11

 

 

a is displayed during shooting and the

 

12, 18,

Problem

blurred.

Check focus before shooting.

images

 

 

focus frame is displayed in red.

 

80

 

 

bis displayed during shooting.

Use the fl ash or a tripod.

21

 

 

 

 

 

Pictures are

The ambient temperature is high and the

This is normal and does not indicate a mal-

51

 

 

mottled.

subject is poorly lit.

function. Choose a lower sensitivity.

 

 

 

Playback

 

Problem

Possible cause

Solution

Page

 

 

Pictures are

The pictures were taken with a different

 

 

grainy.

make or model of camera.

 

 

 

 

Pictures

 

Playback zoom

The pictures were taken at an image size of

 

 

 

 

unavailable.

k or with a different make or model of

 

 

 

camera.

 

 

 

 

No sound in

Playback volume is too low.

Adjust playback volume.

68

 

 

 

 

 

Audio

 

movie play-

The microphone was obstructed.

Hold the camera correctly during recording.

34

 

 

back.

 

 

 

 

 

The speaker is obstructed.

Do not cover the speaker during playback.

36

 

 

 

 

 

 

 

 

 

Troubleshooting

77