Troubleshooting

 

Problem

Possible cause

Solution

Page

 

 

 

Face detection

Intelligent Face Detection is not available in

Choose a different shooting mode.

30

 

 

 

not available.

the current shooting mode.

 

 

 

 

 

 

The subject’s face is obscured by sunglasses,

Remove the obstructions.

 

 

 

 

 

a hat, long hair, or other objects.

 

 

 

 

Intelligent

No face is de-

The subject’s face occupies only a small area

Change the composition so that the subject’s

20

 

 

Face

tected.

of the frame.

face occupies a larger area of the frame.

 

 

 

Detection

The subject’s head is tilted or horizontal.

Ask the subject to hold head straight.

 

 

 

 

 

The camera is tilted.

Hold the camera straight.

15

 

 

 

 

The subject’s face is poorly lit.

Shoot in bright light.

 

 

 

Wrong subject

The selected subject is closer to the center of

Recompose the picture or turn face detection

23

 

 

 

selected.

the frame than the main subject.

off and frame the picture using focus lock.

 

 

 

 

 

 

Close-ups

Macro mode is

Macro mode is not available in the current

Choose a different shooting mode.

30

 

 

not available.

shooting mode.

 

 

 

 

The fl ash is charging.

Wait for the fl ash to charge.

18

 

 

 

 

The fl ash is not available in the current shoot-

Choose a different shooting mode.

30

 

 

 

The fl ash does

ing mode.

 

 

 

 

 

The battery is exhausted.

Charge the battery or insert a fully-charged

5, 7

 

Troubleshooting

 

not fi re.

 

 

 

 

spare battery.

 

 

 

 

 

 

 

 

 

 

The camera is in continuous mode.

Select OFF for RCONTINUOUS.

63

 

 

Flash

 

The fl ash is off (P).

Choose a different fl ash mode.

26

 

 

 

Flash mode

The desired fl ash mode is not available in the

Choose a different shooting mode.

30

 

 

 

not available.

current shooting mode.

 

 

 

 

 

The camera is in silent mode.

Turn silent mode off.

18

 

 

 

 

 

 

 

The fl ash does

The subject is not in range of the fl ash.

Position the subject in range of the fl ash.

96

 

 

 

 

 

not fully light the

 

 

 

 

 

 

The fl ash window is obstructed.

Hold the camera correctly.

15

 

 

 

subject.

 

 

 

 

 

 

 

 

 

85