Troubleshooting

 

 

 

 

 

 

 

 

 

 

 

Problem

Possible cause

Solution

Page

 

 

The lens is dirty.

Clean the lens.

82

 

Pictures are

The lens is blocked.

Keep objects away from the lens.

15

 

sis displayed during shooting and the fo-

 

17, 23,

Problem

blurred.

Check focus before shooting.

images

 

cus frame is displayed in red.

 

89

 

kis displayed during shooting.

Use the fl ash or a tripod.

26

 

 

 

Pictures are

The ambient temperature is high and the

This is normal and does not indicate a mal-

59

 

mottled.

subject is poorly lit.

function. Choose a lower sensitivity.

 

 

 

 

 

Turn the camera off before connecting the

 

Recording

Pictures are not

Power was interrupted during shooting.

AC adapter/DC coupler. Leaving the camera

—

recorded.

on can result in corrupted fi les or damage to

 

 

 

the memory card or internal memory.

 

Playback

 

 

 

 

 

 

 

 

 

Problem

Possible cause

Solution

Page

 

Pictures are

The pictures were taken with a different make

—

—

 

grainy.

or model of camera.

 

 

 

Pictures

Playback zoom

The pictures were taken at an image size of

 

 

 

J or with a different make or model of

—

—

 

unavailable.

camera.

 

 

 

 

 

 

 

No sound in

Playback volume is too low.

Adjust playback volume.

42, 77

Audio

The microphone was obstructed.

Hold the camera correctly during recording.

40

movie playback.

 

The speaker is obstructed.

Hold the camera correctly during playback.

40

 

 

Deletion

Selected pictures

Some of the pictures selected for deletion

Remove protection using the device with

68

are not deleted.

are protected.

which it was originally applied.

 

File numbering

The battery-chamber cover was opened

Turn the camera off before opening the bat-

 

Frame no.

is unexpectedly

tery-chamber cover to replace the battery or

12, 76

 

reset.

while the camera was on.

insert a memory card.

 

 

 

 

 

 

 

 

 

86