Troubleshooting

Shooting

 

Problem

Possible cause

Solution

Page

 

 

Memory is full.

Insert a new memory card or delete pictures.

8, 43

 

No picture isMemory is not formatted.

Format the memory card or internal memory.

88

 

taken when the

There is dirt on the memory card contacts.

Clean the contacts with a soft, dry cloth.

Takingshutter button isThe memory card is damaged.Insert a new memory card.

8

pressed.

 

 

 

The battery is exhausted.

Insert a fresh or fully-charged spare battery.

6

pictures

 

 

The camera has turned off automatically.

Turn the camera on.

11

 

The monitor

 

The monitor may darken while the fl ash charg-

 

 

goes dark afterThe fl ash has fi red.

28

 

es. Wait for the fl ash to charge.

 

shooting.

 

 

 

 

 

 

 

 

 

 

 

 

The camera does

The subject is close to the camera.Select macro mode.

27

Focus

The subject is far away from the camera.

Cancel macro mode.

 

not focus.

 

 

 

 

The subject is not suited to autofocus.Use focus lock.

22

 

 

EXR AUTO

Image size varies

Sis selected for OIMAGE SIZE.

Select another image size or shooting mode.

32, 34,

 

from shot to shot.

 

 

61

 

Face detection

Intelligent Face Detection is not available in

Choose a different shooting mode.

32

 

not available.the current shooting mode.

 

 

 

 

The subject’s face is obscured by sunglass-

Remove the obstructions.

 

 

 

es, a hat, long hair, or other objects.

 

 

Intelligent

 

The subject’s face occupies only a small

Change the composition so that the subject’s

20

No face is de-area of the frame.face occupies a larger area of the frame.

 

Facetected.

 

 

 

The subject’s head is at an angle or the sub-

Ask the subject to face the camera and hold

 

Detection

 

 

 

ject is not facing the camera.their head straight.

 

 

 

The camera is tilted.Hold the camera straight.

15

 

 

The subject’s face is poorly lit.Shoot in bright light.

 

Wrong subject

The selected subject is closer to the center

Recompose the picture or turn face detection

20, 22

 

selected.of the frame than the main subject.

off and frame the picture using focus lock.

 

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