Troubleshooting
| Problem | Possible cause | Solution | Page |
|
| Intelligent Face Detection is not available | Choose a different shooting mode. | 21 |
| Face detection | in the current shooting mode. | ||
|
|
| ||
| not available. | XTRACKING is selected for FAF | Select a different AF mode. | 79 |
|
| MODE. | ||
|
|
|
| |
|
|
|
|
|
|
| The subject’s face is obscured by |
|
|
|
| sunglasses, a hat, long hair, or other | Remove the obstructions. |
|
Intelligent |
| objects. |
| 74 |
Face | No face is | The subject’s face occupies only a small | Change the composition so that the subject’s | |
Detection | area of the frame. | face occupies a larger area of the frame. |
| |
| detected. |
|
|
|
| The subject’s head is at an angle or the | Ask the subject to face the camera and hold |
| |
|
|
| ||
|
| subject is not facing the camera. | their head straight. |
|
|
| The camera is tilted. | Hold the camera straight. | 16 |
|
| The subject’s face is poorly lit. | Shoot in bright light. | — |
| Wrong subject | The selected subject is closer to the center | Recompose the picture or turn face detection | 33, 74 |
| selected. | of the frame than the main subject. | off and frame the picture using focus lock. |
|
Macro mode is | Macro mode is not available in the current | Choose a different shooting mode. | 21 | |
not available. | shooting mode. | |||
|
|
|
|
|
112